based on 39712 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer.
Great job on carpet cleaning.
Reasonably priced.
Zerorez was easy to work with for cleaning carpet in a couple rooms of my home. From initial confirm to request service, timely appointment arrival and clear explanation of the areas of concern, I was very happy with overall service and results. The technician was professional and friendly about future recommendations too.
I do not like being lied to. The tech that came to my house lied twice in the short time he was at my house and I will not hire you to do my carpets again
On time and did a good job
Still have stains remaining. Maybe work on them a little longes
Zerorez is a professional company with quality equipment, a product that yields great results, as well as employees who are competent and reliable. I recommend them if you value your carpets, tile and upholstered furniture.
Excellent and efficient service!
Fast and efficient. Carpets always look great
I did a survey the day I had service - please stop sending these, your gentleman was great.
Great servoce.
Our carpets were clean and smelled nice after using the enzyme treatment for pets. The technicians were extremely friendly and respectful. However, moments after the technicians left, I realized, that I forgot I needed an area rug cleaned. I called the office and they said I would have to make a new appointment and it was a $90 minimum to which my rug would not meet that minimum. I was hoping they would go above and beyond and send a technician back over to take care of my area rug. But that was not the case.
Good value for the money. Professional and courteous service. Knowledgeable techs and friendly office folks.
Good work on carpeting and ducts
Professional and willing to accommodate
Product was clean an no sticky residue left on carpet , an he service allowed for the carpets
to dry extremely fast
Very polite and careful. Have used them many times and will use them again.
Casey, the cleaning technician, was knowledgable and great to work with. He called to confirm service prior to showing up and arrived when he said he would. We were moving into a home that was new to us but very lived in, and wanted all the old dirt removed. Casey used his special light to identify all the different types of stains - and he got them ALL out! I also added on a couple rooms that had filfthy tile and grout lines. I'm SO glad I did - they looked new when he was done. I plan to have my air ducts cleaned by Zerorez next, and will be happy to try all their services to get my house clean!
Great customer service and a thorough cleaning. Thank you.
Julian did an outstanding job. I will be calling again thank you.
Very good quality of work.
On time arrival, technician (Garry) called when he was on his way, he was respectful, friendly, professional, AND... our carpets look brand new again!!
Great service!
The service was scheduled immediately and the technician did a good job on what he was able to do. My only issue was that I wanted to clean an area rug and my upholstered headboard as well. He told me that he really couldn't do either. The $29 special per room turned into $140 total for one master bedroom and a hallway because of the added pet treatment fee for each area. When I've used previous carpet cleaners, the hallway has always been included and they charge a one time pet treatment not per room.
Zack was so nice and did a great job. We would recommend him to all our friends.
The representative that came to my house was very polite, efficient and professional.
The way it cleans & how fast it dries. And we live Jacob your cleaning technician! He’s knowledgeable & takes time to explain things when asked.
Fast friendly and good service.
Great people working for your company. They did a fantastic job at a great price!
Several years ago my realtor recommended ZeroRez to me. I have a white carpet that is in great shape for it's age, but I had a couple of faint stains that I wanted professional help with. ZeroRez not only got the stains out, but the carpet looked even whiter. I was amazed.
Yesterday we had ZeroRez come to clean my dad's carpet. It is a dark tan color and it wasn't very dirty, but ZeroRez was having a sale so we had them come out. The carpet was so much cleaner and brighter. The sale package included 10 Sq Ft of tile. I had never had experience with tile cleaning and I always had my doubts about it. I was amazed that ZeroRez was able to return the grout to its original color. The home is 16 years old. And then of course, the most important aspect is that ZeroRez uses no chemicals!!!!
I will never let anyone clean my carpets besides ZeroRez.
Zak was professional, competent, and thorough!