based on 39679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love my 25 yr carpet now! White Berber is now white again!
Your service was excellent. Dried fast and no smell!!!
Would highly recommend your company.
Very please with everything!
Thank you!
M Young
I like most the customer service.
The service technician was very polite, expedient and resourceful. Our light color carpet looks great, especially since we're having out of town houseguests today. Thx for the service you offer!
Ethan was nice and professional. Arrived on time.
Your technician Tracey was very professional and careful with our belongings. Our carpet looks like new. Thanks JD
The gentlemen that came out were knowledgeable, professional, friendly, and did an amazing job!
Reliable technicians who did their job well!
Dependable good quality work
Technicians are always prompt and friendly and the product works. We have used Zerorez for many years both here in Las Vegas and in California.
friendly service, efficient and timely job, Have used Zerorez multiple times for both carpet and tile and have always had very friendly service and great results.
Ask for Steve!
Missed a pet pee stain in middle of living room carpet. I didn't know it was there because it was under a table. I didn't see it when I inspected the supposed clean but wet carpet because carpet turns darker when wet. Once it started to dry I noticed a urine smell but couldn't figure out from where. Once it was dry and I moved the table I found a "yellow" patch that looked like it had been spread around, however, still there.
Have used your service for years. This is the first time a technician hasn't handled something. Otherwise he did a great job on everything else.
nice guy cleaned the carpet
Excellent service. Quick, fast, and easy. Couldn't have asked for a better worker. 10/10 recommend!
Friendly staff, great pricing and service.
Great service and friendly techs.
Knowledgeable people, quick to find resolution to issues, great no chemical process to keep the family and pets safe.....reasonable pricing.....
Will have them come out and repeat the services...we are extremely pleased with the company offerings!
I liked the citrus odor you use instead of heavy chemicals. My carpet felt fuller and was impressed with Joe who did the cleaning. He was professional and polite.
Good quality of work, friendly and timely.
The techs do a great job
On time and professional service.
Your products did a FANTASTIC job in making my dirty carpets look brand new.
Your Cleaning Specialist, Kanoa, was on time, professional, courteous, and polite. He is the perfect example of excellence in customer service. Kanoa is definitely a positive asset to the ZEROREZ team.
Professional
Very easy to book appointments..professional and thorough on-site..thanks
The guys were efficient and did a wonderful job! Very professional and friendly service!! And my carpet looks FANTASTIC!! Thanks again Zerorez!
Will was great. He was polite, professional, and did a fantastic job cleaning my carpet!
Kept to our scheduled time and date, when earlier time became available your rep called and arranged to come earlier which was convenient for me. Very helpful helping me to move some items around for greater accessibility. He explained to me some of the procedures and why he was proceeding as he did. Friendly and efficient.
Major did an awesome job..
Cory was professional quick and did a great job!!
I contacted your company because of a coupon for thirty five dollars a room and a free hallway for which I was quoted a 216.00 dollar price and when the service person came he is trying to quote me up grades for a price of 660.00 dollars to treat a few animal stains and using scotch guard in some areas which I refused he finally came down to 450.00 dollars which I agreed to but was certainly not happy about. I only agreed because me and my wife prepared all areas and wanted to get it done. I felt even if my great room was a little large combined with the dinning room, which he said, I do not feel I should have been charged any more than 300.00 dollars. Name removed Phone number removed