based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The process is very good & dries quickly. The service technician, Art R, has been here twice and is the most helpful representative one could hope for.
Zac did a great job. He was very professional and courteous. Carpet came out looking much better then I expected. Great job!
Looks and smells Great after cleaning. Jacob is very professional with his work.
Service was great, Anthony left us very happy with his work & product
There are too many add-ons to your $29 per room. That is problematic. I'm planning on $100 for 3 bedrooms plus three small area rugs ..... pet treatments, preservative treatments and now the bill is suddenly $200. I'll be looking at my previous carpet cleaner.
Tile cleaning was amazing
You did fine. Tech was great. Communication from office to customer regarding arrival of tech would be appreciated.
Friendly and fast service. Very clean while working
The gentleman who came to talk with us and give us an estimate was extremely likable and honest.
Very professional and timely. My carpets came out so much cleaner than I expected. I had old pet stains that I thought would never come out and they did!!
great you listen to our concerns
Good service, on time, good results.
No bull. Great work!
My floors did not turn out the way they should have. Your tech should have maybe did a test spot and told me he couldn't clean them the way they needed to be or something but $250 later my Wife is upset I even tried to have them cleaned. You tell me what you can do to fix the problem?
The carpets are always clean and fresh smelling. Todd always does a terrific job and he is kind, knowledgeable and professional. He had Spencer with him and he was also very good.
Show up on time. 50 minutes past the 3 hour window which ruined the rest of my day.
The cleaning process used by Zerorez really works. It cleans the carpets well and they stay clean.
Pet friendly. And your staff is always great!!
On time and good work
Service was good. Liked the idea of the product used.
Great carpet cleaning!
I feel your process is cleaner and healthier to clean carpets. Also, the technician did some of our tile flooring and I was very impressed with how clean it got the floor. Intend to get it all done in the future. Brandon was very professional and pleasant!
I like the simplicity of the service and the ease of drying!
Friendly staff.
The carpets came out very well but the tile bathroom floor grout did not come out as well as I would have liked. They did a great job on the shower floor tile and grout and a decent job on the hall bathroom floor.
The service received was very professional, we particularly liked the service provider.
Timely and reasonable
Very professional and through service. Very pleased with service. Thanks for making my house smell beautiful again!
Fast friendly service. Expected the carpet to look a little cleaner but overall I'm satisfied.
Odor was completely eliminated. Stains that made me think my carpet would never be cleaned and thought I would have to replace my carpet came out and look like new. Brandon was excellent. Explained everything, told me what he could do and what he couldn't. Was honest and forthcoming with me. Very polite and courteous to me and my kids.