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based on 28838 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I tried to give a 10, but for some reason it is showing and 8.
Robert not only got the grease spots out of the white rug, he cleaned it & the adjoining rooms so they look like new. The bedroom rug is wall to wall & was just installed a few months ago. Thank you.
Efficient, pleasent service. Showed up on time. Fairly reasonable price.
Eric was professional and efficient. He was organized and helpful and my carpet looks great.
chairs were not cleaned completely, top and sides were left untreated. Better attention to detail would have prevented this
Michael was excellent. I left a phone message on how well he performed his responsibilities. Excellent. Name removed
Friendly,professional, timely technician.reasonably priced , superb results
Collin did a wonderful and professional job. I highly recommend
He took time and done awesome job with new truck!! We live you guys thank you!! The best carpet cleaning in JAX!! *****
Great smell, thorough cleaning.
My spots are still there😩
Excellent technician and great results! Ben was super nice, extremely informative and quick! We always use Zerorez!
Always nice, and Great Service!
Professional, friendly, quick, and the smell was not over powering.
Great service. Carpet looks and feels great.
I’ve heard the service is outstanding for carpet. I had them come out to clean my tile and white grout. The results were good, but not overly remarkable. I think as good as can be expected for 20 year old tile and grout.
Regarding the technician, he was on time, very polite and did a great job. He cleaned up everything before he left and thoroughly explained the whole process and results.
I would recommend the service for carpets and newer tile work. I don’t think I’ll have them out again for my bathrooms because I don’t think the results are quite worth the investment.
Convenient and works well
Area rug and 4 rooms cleaned and looks much improved. Service was good
Thank you.
I have used you company several times now. The technicians are always within the time allotted. They have always been very courteous, friendly and knowledgeable. I have been happy with the thoroughness and care that is taken to clean my carpet. Thank you!
I waited a few days until my carpet fully dried out, & it looks really clean & fresh. Very happy!
Great service at a fair price. Easy to schedule. Happy customer.
Great service and carpets always come out clean.
The cleaning was thorough, quick, and our carpet looks as good as we could have possibly imagined! And the technician was as polite and courteous as any customer could have hoped for. Fantastic work at a more than reasonable price!
Service Representative was on time and did a great job.
Reasonably priced, friendly service. Carpets looked great.
Eric was fantastic. He was very thorough and knowledgeable. We are extremely happy with our service.
On time service professional who had a wealth of knowledge of different options. The provider was in and out and the carpets look absolutely amazing and smell great! Will use again and again for rugs, carpets, and even tile cleaning. The company seems to have values and standards that are hard to find in companies nowadays. Plus, the lady on the phone was extremely helpful and polite whenever I called in!
Robert was highly professional, knowledgeable and polite! My carpets are aging and the job was done quickly, effectively eliminating as many stains and problems as could be done. I would highly recommend Zerorez for your cleaning needs!!
Very satisfied with the results and the technician was very thorough.
Michael was knowledgeable and thorough. The carpets look great!