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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient scheduling, reminders of the date of service, professional technician who did a great job and answered all my questions.
Colton did a great job. Arrived on time and was professionally efficient in cleaning our house of carpet.
The cleaning didn’t really get out the dirty area.
Service employee was great! Thank you!
The person who was in charge was friendly an professional
Quality service
Courteous staff
Super customer focused . Was very insightful
Eddie is your exemplary Tech, always professional, always punctual.
Duct cleaning
The technician was extremely knowledgeable, professional, and provided detailed information about the process and options for service that were available to me. He was so careful with my property, inside and out, and I am so grateful for that.
My carpets are extremely clean and the scent is not overwhelming like many cleaners can be. This is the third time I’ve used Zerorez and I will continue to recommend them to everyone.
I only use Zerorez. Their prices are fair, the technicians are all extremely knowledgeable and nice and they are always on time. No one better!
Technicians are highly qualified and provide excellent customer service.
After the carpet dried you can see black lines everywhere the machine had cleaned and had to redo the carpets my self smh
Easy fast effective
Gabriel did a great job and was very professional. I appreciate the safety of the cleaning solutions you use.
The product used smelled so good
A fantastic experience with a highly professional technician—so polished he could be a spokesperson! If you had told me he was the CEO, I would have believed you.
Thoroughness. Promptness, Carefulness Notifications. Technician even moved 2 heavy tables to clean carpet behind them. I had already moved ALL small pieces /articles/chairs/floor lamps to facilitate his efficiency. Amazing company.
Nice personnel, easy to work with, good results.
Very professional and great service
This is a very professional company with a good product and fantastic customer service.
Colton Bassett (Certified Technician) is very knowledgeable and professional. Colton takes time to explain the process and review the end results which was perfect.
On time over budget
I was serviced on 2/19/25 for 8 rooms
In the future you should send two technicians instead of one
And your company should use some prewash agent for stains or heavy traffic areas as I had to go over some areas and actually wiped dirt off after the fact
And I moved out all of the furniture myself the night before as to make it easier for your technician
I don’t fault the technician. He did his best and was very pleasant.
Always prompt and do a great job. Your technician for this trip was a very nice young man.
you do what you say you are going to do
X
We recently had our AC ducts cleaned and the technicians were awesome. They were both so friendly and helpful and explained every step of the process. This is our second experience with ZeroRez and it won't be our last!
Raheem was a pleasure to have do the work of cleaning our sofa and matching chairs. On site we asked to add 5x8 wool rug to the job. He call to the rug specialist with texted photos confirmed it had to be cleaned at the shop.
The sofa and chairs now look like new after the Zerorez cleaning. It was our first time using the service and because of the great service and results we will use Zerorez again.
Easy to book, good service, happy with it.
Excellent communication and service!