Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28832 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 14, 2022 — Rated 10 out of 10 by Mae Jean Gregg Zerorez Jacksonville
What do you like about our products and services?

The technician was polite, fast, and thorough. He focused on a trouble spot at our suggestion, and left the carpets fresh and clean.

Report a concern   January 14, 2022 — Rated 10 out of 10 by B.J. Zerorez Jacksonville
What do you like about our products and services?

Efficient and professional!

Report a concern   January 14, 2022 — Rated 2 out of 10 by T.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

He was only here from loading the van until unloading for 40 minutes. Carpets were dry in spots and not really any difference. Not what I expected from past experience with my rental units and would not use them again

Report a concern   January 14, 2022 — Rated 10 out of 10 by Danease Platt Zerorez Jacksonville
What do you like about our products and services?

Great technician! Very thorough with the cleaning and was also very knowledgeable of his trade. I’m excited to see our rugs returned like new just the the sectional and ottoman!

Report a concern   January 14, 2022 — Rated 8 out of 10 by C.S. Zerorez Jacksonville
What could we do to improve?

Was for upholstery, didn’t seem as clean snd fresh as you e done before.

Report a concern   January 13, 2022 — Rated 10 out of 10 by Donna Fiedorowicz Zerorez Jacksonville
What do you like about our products and services?

EVERYTHING! Professional staff, professional equipment and RESULTS!

Report a concern   January 13, 2022 — Rated 10 out of 10 by Debra Artz Zerorez Jacksonville
What do you like about our products and services?

Through YELP and was very satisfies and your associate took a lot of time and effort to make the color come back to our tile and grout clean.

Report a concern   January 13, 2022 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Employee was very nice

Report a concern   January 13, 2022 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

He did a great job!

Report a concern   January 13, 2022 — Rated 10 out of 10 by Chance Teague Zerorez Jacksonville
What do you like about our products and services?

I’ve used Zerorez multiple times. The techs are alway nice and professional. I’ve used them 4 times and I recommend them to anyone who needs they’re carpets cleaned.

Report a concern   January 13, 2022 — Rated 10 out of 10 by A.D. Zerorez Jacksonville
What do you like about our products and services?

Technician was great! Booking appt was easy and quick. Pricing was very fair as well.

Report a concern   January 13, 2022 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

For the most part a good job was done.

Report a concern   January 13, 2022 — Rated 6 out of 10 by W.P. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your billing receipt is miss leading and confusing

Report a concern   January 13, 2022 — Rated 10 out of 10 by A.E. Zerorez Jacksonville
What do you like about our products and services?

Fast, professional, and your man did a great job. Thanks.

Report a concern   January 13, 2022 — Rated 10 out of 10 by V.W. Zerorez Jacksonville
What do you like about our products and services?

Prompt, professional…excellent customer service & results oriented. Can’t wait to do the rest of the tile in the house.

I have already recommended your services to one neighbor & will continue to do so to others.

Report a concern   January 12, 2022 — Rated 10 out of 10 by S.P. Zerorez Jacksonville
What do you like about our products and services?

Rod the technician was a true gentleman and went over all the procedures before getting started. He then did a beautiful and careful job!!!

Report a concern   January 12, 2022 — Rated 10 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

Your technician, Dante, was extremally polite and professional. He did a great job cleaning our carpets. He was always conscience of our furniture and walls while he moved Thru our home during the process.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Jim DeLay Zerorez Jacksonville
What do you like about our products and services?

Prompt, efficient courteous!! Upscale was appropriate and not offensive!!

Report a concern   January 12, 2022 — Rated 10 out of 10 by William Wehrle Zerorez Jacksonville
What do you like about our products and services?

The Zerorez technician, Ramiro Jaenz, did an OUTSTANDING job cleaning all of the tile flooring in our condo. Ramiro was very conscientious and personable, and now our floors sparkle!
I highly recommend Zerorez and Ramiro!

Report a concern   January 12, 2022 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

Professional, friendly and attentive to detail.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Rick Sorrell Zerorez Jacksonville
What do you like about our products and services?

The tech who came over seemed to have higher expectations than me. He measured my carpet and informed me that I over stated the size so it was cheaper. He noticed a minor flaw that I could barely see and that was only because he could see it. Polite, professional and personable.

Report a concern   January 12, 2022 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

On time, very professional and quality carpet and tile cleaning.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Scott King Zerorez Jacksonville
What do you like about our products and services?

Technician was very friendly and did a great job

Report a concern   January 12, 2022 — Rated 10 out of 10 by Scott King Zerorez Jacksonville
What do you like about our products and services?

Great service and friendly technician.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Terri Heisler Zerorez Jacksonville
What do you like about our products and services?

Great job on multi-pet carpets. Prompt and friendly.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Jim Deaderick Zerorez Jacksonville
What do you like about our products and services?

The gentleman who came to our home on 1/10/22 was very courteous and professional. He explained what processes he was doing and
Made sure everything was performed as promised.

Report a concern   January 11, 2022 — Rated 10 out of 10 by Melissa Marcum Zerorez Jacksonville
What do you like about our products and services?

The technician Cameron was very good and nice.

Report a concern   January 11, 2022 — Rated 10 out of 10 by J.C. Zerorez Jacksonville
What do you like about our products and services?

On time explained everything in process polite and worked in stain that had been in carpet for years

Report a concern   January 11, 2022 — Rated 6 out of 10 by M.V. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The technician was on time, very nice and explained everything. I don’t have any issues with him. Our carpet seems clean it just doesn’t smell fresh and clean.

Report a concern   January 11, 2022 — Rated 10 out of 10 by B.G. Zerorez Jacksonville
What do you like about our products and services?

The service gentleman was amazing. He took his time and our couch looks brand new.


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