Client Testimonials

Auger the technician

We had Zerorez clean our air ducts. Morino called ahead of time to notify us that he was on the way and he showed up promptly for our scheduled appointment. He clearly explained the entire process and the importance of duct cleaning. He was very polite and professional throughout the entire process. When the process was completed he showed photos of how the ducts looked before and after cleaning. We could not be happier with the job Morino did for us. He took great care in our home. Thank you Morino and thanks to Zerorez for having such great people on your team. We plan to schedule carpet cleaning soon.

Great job by Augie.

I have been using Zerorez for many years and always pleased with the results. It cleans, dries fast and no crunchy but fluffy carpet results. They're the only company I'll call to clean our carpets.

Very friendly staff. Easy to schedule. Very thorough on instructions. And, most importantly, furniture and carpet looks like new again.

You guys do great work for the price. Your staff is friendly and helpful, and fast. Love the results, which is why we have been repeat customers.

The young man did a good job, he worked hard, was very pleasant, efficient and pleasant. I will use Zerorez again.

Ease of scheduling. Punctuality. Do a great job in a timely manner. Professional service.

Our tech, Morino, was absolutely wonderful. Very knowledgeable and compassionate. You need 10 more employees like him.

The service was very professional and the cleaning came out great.

Joseph did an excellent job, explained things well. He was friendly and professional.

Everything! The gentleman did a great job and he was very friendly.

The technician (Angel) was very knowledgeable and was able to remove a stain that I had tried everything myself to remove!!

Technician was prompt and polite. He did a very thorough job and describe our options very clearly.

The payment process was seamless and easy to follow.

Ease of scheduling. Technicians are friendly and knowledgeable. Arrivals are on time. Carpet looks and feels clean after.

Very prompt and efficient. Morino was my service tech. He was so kind and explained the entire process. Couldn't ask for a better experience!!!

Courteous and reliable employees.

Everything was explained well and communicated.

Very congenial and thorough! Great job!

The technician was professional and kind.

Angel was very professional and explained the process to me.

Great technician, clean carpets with no sticky residue, not super wet in the end so dries quickly.

Great customer service

Augie did a great job!

He was here during the designated time window, explained everything he would do and gave me some good carpet care suggestions.

He was polite and personable and the carpet looks great!

I would not hesitate to recommend Zerorez to family, friends and neighbors

A friend of mine had Zerorez the same afternoon I did and said it was a positive experience.

Name removed
Urbandale

Always receive great and friendly customer service.

Very efficient n thorough. Our guy (Augie) was so friendly n listened to our questions n followed the timeline he had set

My carpet was cleaned good by your carpet cleaner guy, but this comment is a recommendation that your company needs to require. I have a wood floor from my front door, going through my dining room, to get to the carpet. Nothing was laid down to protect my wood floor so it was a mess when my carpet cleaner guy left. I take it that your company does not require your carpet cleaner guys to do this, so this is a reflection on your company rather than my carpet guy,

Seric did a great job cleaning our carpet. He arrived on time and was courteous. He was energetic and engaging. I liked his attitude.

Service was satisfactory and so far seems to have resolved our carpet issue.

Ease of online scheduling. Quick drying time. Carpet doesn’t feel like there is residue after cleaned. Knowledgeable and friendly technician.