Client Testimonials

Augie was attentive and concerned about the quality of his work. Good job!

Cleaned at my home

It was quick and priced fairly. I had two 8x10 area rugs, they both look great. There is no grainy/sandy residue left behind like some carpet cleaners in town.

Showed up on time and was friendly. Plus the carpet looks and smells awesome.

Very polite, did a great job on the areas of concern.

Excellent results! Service person was so courteous and highly knowledgeable on best ways to remove soiled areas. Perfect results each time.

Young man was punctual and knowledgeable. He did an excellent job.

Great service and clean carpets.

Augie did an excellent job explaining the process and our options and made our old carpets look like new! Pet odor gone! He was thourough, efficient, professional, and with great customer service and humor. Would recommend zero rez to anyone.

Excellent communication from this company from the first call to the departure after completed service. They explained all steps of the process and what would be done, provided an estimate on cost of service (which was then verified before the job was started to confirm all details were correct), took care of my home (shoe covers, corner guards) and were so so polite the entire time they were completing the job.

There was only 1 thing that left me a little "icked" - when paying the invoice (which I was taking care of as the technician was starting the job)....one of the first questions was "Do you want to leave a tip?". Carpet cleaning and air duct cleaning isn't a service I would have ever considered leaving a tip for. This gave me anxiety. If I gave too little in comparison to what others had given, I would seem unappreciative and what size of a tip do you give on a job nearly $2K?! I would say this be removed from the invoice process. The company set the prices to pay the employees and make the profits = I pay it as a customer. Just my opinion. In truth, I did give a cash tip (not in the invoice).

The technician was very knowledgeable and focused on customer service! Excellent service. Very satisfied.

This was my second time using ZeroRez and I will continue to use and refer them. Paid for a spot extraction service and noticed the next day it wasn't gone. Notified the company and they sent someone out that same day to ensure it was taken care of and dry before leaving the premise.

He was very professional and knowledgable. Answered all my questions and made sure he was very careful while cleaning.

Our service rep was fantastic! He was so friendly, efficient and did a wonderful job. We will request him for future services!

Augie was great!

Great service and communication. Auggie is a clear communicator and has a great attitude. Highly recommend!

Augie was incredibly polite and professional. The vents and returns all look and seem a lot cleaner.

Did a great job and the service was fantastic

Zerorez is always thorough, responsive, and just great at making our carpets look good again.

Excellent Customer Service. Easy to make an appointment. Great communication regarding appointment time and technician that will be arriving for the appointment.

Sarik, did a fantastic job with our basement and stair carpet! It looks fabulous! Sarik made sure I understood the process and what steps to follow once the carpet cleaning was complete.

I was very happy with friendly and professional Zerorez Technician who performed our service. Our carpets look and smell great, and we will use them again in the future. Thank you, Daniel!

Marino was terrific. Explained the service and the time required. He was through and efficient. Glad I had it done. Carpet looks much cleaner. Can breathe easier.

Daniel was amazing!! The rugs look great.

Great service, always on time. Friendly and professional. Gives accurate estimates in how long it will take and how much it costs. Carpets and couches look great.

Technician was kind, did a thorough job, and was professional.

Tech was very nice and offered me options that made sense but was not pushy. Turned out awesome

The gentleman was very friendly and professional. He explained everything from start to finish and told us the cost before hand so no surprise cost at the end. He was very through and pleasant. He treated use with respect and was very knowledgeable. Would highly recommend him and your company. He was able to eliminate the cat urine smell from my carpet without using harsh chemicals, that was a must and that is why we chose your company.

Great service.

Efficient. Cost-effective. Knowledgeable and respectful agents.

Affordable, easy to book, great staff, quick, gets the job done.