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Client Testimonials
Honestly, your customer service rep, Robbie, is truly what is selling your product. A large part of our day to day lives is based on transactions; however, I feel that the skill of delivering quality customer service is fading rapidly in our society. Robbie was chipper, helpful, thorough, kind, and professional. He was patient with my hearing impairment and communicated each step thoroughly. When there was a price change, he wanted to ensure both my husband and I were on board with the increase. When the face of your company is in the hands of your technicians, it’s imperative to hire quality people to match the quality of product you’re wanting to deliver. This was a great example of what that looks like. My carpets look great and my house smells fresh. This was a must for my annual spring cleaning.
The young man who came was very good and personable.
Very prompt service, the service gentleman was very informative and very friendly
Larry Walker cleaned my area rugs on 4-15-2022. He was prompt and very engaging- explaining everything he was doing, offering my options. He was respectful of my furniture & in general did a very good job. I was very pleased with the results & with his work.
service was good but red wine stain still quite visible
PROMPT, AHEAD OF SCHEDULE, DID THE JOB WELL. CARPETS CLEAN AND FRESH
I love that my worn down carpet gets new life with no chemicals! John was very professional and courteous.
Efficient. Respectable. Professional
Super friendly and helpful!
Did a thorough professional job. Very happy with the cleaning.
The young man that came to do the carpets was very pleasant and did an amazing job. I highly recommend them.
I was very pleased with the service Larry provided us yesterday. He did a great job!
Tracy MaGhee was fantastic!
Convince and customer service
Smells great!
We love that your cleaning products are safe for our child and pet to be around. Jacob did a great job cleaning our carpet and was incredibly knowledgeable. We loved all the great information he gave us, and he was very polite and friendly as well.
Excellent cleaning job & very accommodating service person.
Professional staff and we love the cleaning process used. The carpet looks great and has no chemical smell to it.
The gentleman that cleaned our carpet was very professional and did a fantastic job!
Quick service and great employees
The technicians know what they are doing, listen to the customer and complete their job in a timely manner. They always ask the customer to review the job after completion.
Wonderful job cleaning my couch again! The doggies are loving their nice clean bed :) Thanks so much!
I’ve used Zerorez since they came to Iowa. I love that my carpets feel clean and smell clean. Always on time, very professional.
Your treatment doesn't make the carpet feel stiff afterwards
Friendly service. Carpet looks great
The cleaning looks great. Done very fast so was no inconvenience. Highly recommend. Thanks.
The young man did a great job & was very professional
Good communication
Friendly, professional and knowledgeable technicians
Show up and do what they say…. Exact price quoted
Flexible
The technician, John, did an amazing job! Carpet and furniture look great!
The service was super easy! Zach came in and did an amazing job! It was quick and easy. He was super helpful and walked me through the process before starting and helped me understand the pricing. 100% would use them again to clean my carpets