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based on 83887 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look amazing- really look almost new. Technician was prompt and respectful of our home- thanks!
The technician who cleaned our carpets was very thorough. He was friendly too. We had a few pet stains on the carpet. They are gone! Our carpet basically livened up! It feels like a new home again! Thank you!
Very professional and a great job very nice employee
Good services
Great service! Our house just feels and breaths cleaner after having the carpets cleaned. I really liked how he showed me what came out of every room after cleaning it. We will definitely be using Zerorez again!
Easy service
Excellent service
Quick, thorough, friendly, pricing
The service was great and the results were better than expected
Technicians were very friendly and our old, stained carpet looked much better after Zerorez, and we will hopefully get another year out of it.
Had a few concerns after the initial cleaning but I called in and customer service did an excellent job resolving them. No complaints!
Although the carpet was visibly cleaner, it wasn't nearly as clean as expected. Claims of staying cleaner longer, I found is only if we pay an extra $20 per room for some sort if protector. Dishonesty. Lastly, ads keep talking about wiping down and sterilizing things like for knobs e.t.c. That never happened. The address I gave wasn't the address given to the tech doing the work. Took me almost half an hour to get him to the right place.
Randy was great to work with!
Tech was professional, punctual and courteous with current virus concerns.
Our technician was awesome! We will definitely use you again!
Friendly, hardworking technician. Liked the fact that the process was quick and there were no strong fragrances used.
The technicians do a great job and my carpets are clean, all at a fair price.
Your team members are always on time and professional. The carpets always look great afterwards and I like that the products used are safe for pets. I'll always use Zerorez.
No chemicals.. tech was awesome, had planned to have a area rug cleaned as well as my carpet in my bedrooms which look amazing like new, the rug was white and didn’t clean up to well so I wasn’t charged! That spoke volumes for the type of company Zerorez is!! I will definitely use you again!
quick and efficent
I use only Zero Rez several times a year and have always liked the results.
Great service and hardworking employees!! Carpet dries quickly and doesn’t leave a chemical smell
Very nice, very kind, He is a professional.
I am very satisfied.
did not get stain out.... technician guaranteed it would be removed... technician said it was guaranteed to come out or it would be retreated.. calling in morning for them to return
When the rep leaves the carpet always looks and smells clean. The reps are always very professional
clean. no residue. effective. Randy was efficient and professional. He did an awesome job.
The person you sent this time was much better than the team you sent last time. He did a much better job and was much friendlier and listened
I love you guys! Excellent service every time!
Service technician was professional, prompt and came in and got to work. Carpet and tile look great.
The carpet looks great!
Nothing, we had a great experience