Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85425 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2020 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Good cleaning but I may just need new carpet

Report a concern   September 4, 2020 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way my carpet stays cleaner for a longer period of time.

Report a concern   September 4, 2020 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a fantastic job. Carpets are fresh with out any residue.
And they do a great job on refreshing and repairing natural stone.

Report a concern   September 4, 2020 — Rated 10 out of 10 by J.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After Zerorez cleaned our air vents, our allergies were much better. They did a great job!

Report a concern   September 4, 2020 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn’t like hoses being dragged through the house. Carpet is wrinkled up in places.

Report a concern   September 4, 2020 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and honored my request

Report a concern   September 4, 2020 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned my carpet was so nice, professional and efficient!!! Will definitely use this company again!

Report a concern   September 4, 2020 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was helpful and friendly.

Report a concern   September 4, 2020 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez twice and both times have had great success. I love that the carpets don't have a chemical smell afterward.

Report a concern   September 3, 2020 — Rated 8 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

While the service and product is great, what is needed is an attachment that allows the technician to clean all of the way to the baseboard and under cabinets to the baseboard in the kitchen.

I paid a good amount for carpet and tile cleaning and yet I have to go back and clean myself the all around the borders of the room because the cleaning machine (due to shape and size) does not clean all of the way to the baseboard.

Report a concern   September 3, 2020 — Rated 0 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had our tile and grout cleaned a week ago. I feel for the money we paid it should of looked almost like new. Our main focus was the grout and after the cleaning there were still grout lines that looked dirty. I do not recommend Zerorez nor will I ever use them again for the tile and grout cleaning.

Report a concern   September 3, 2020 — Rated 4 out of 10 by P.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

rediculas customer service

Report a concern   September 3, 2020 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, professional and always get the job well done!

Report a concern   September 3, 2020 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What is there to not like, I was referred and now I refer them to friends and family.

Report a concern   September 3, 2020 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and very professional.

Report a concern   September 3, 2020 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

na

Report a concern   September 3, 2020 — Rated 10 out of 10 by Kathy Van Liew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using Zerorez for years. I have never been disappointed. They have always left my carpets looking like new,getting out stains that I could not. The cleaning techs have always been friendly and took care of my home while cleaning the carpets. LOVE Zerorez!!!

Report a concern   September 2, 2020 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe, reliable, professional and you know how to clean a really old carpet and make nice again!!

Report a concern   September 2, 2020 — Rated 10 out of 10 by Beverly Kuoppala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough spotting and cleaning. Friendly, fast technician!

Report a concern   September 2, 2020 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule - great communication - wonderful results!

Report a concern   September 2, 2020 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism, promptness and seasonal specials.

Report a concern   September 2, 2020 — Rated 10 out of 10 by William Vacek JR Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff and your product and how the technology works are second to none to me.

Report a concern   September 2, 2020 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the cleaning of my champagne colored bedroom rug. They did an excellent job of also cleaning my silk Turkish rugs.

Report a concern   September 2, 2020 — Rated 10 out of 10 by Kim Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaquan was a very polite young man and did a wonderful job. He is a great representative for ZeroRez. I love ZeroRez and will always use this company for all my carpet and upholstery cleaning needs,

Report a concern   September 2, 2020 — Rated 10 out of 10 by H.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good work, listened well, did the work, and followed up to completion

Report a concern   September 2, 2020 — Rated 10 out of 10 by Cassie . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love the guy that come to our house he was very friendy.. We would like him again very nice guy :)

Report a concern   September 2, 2020 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and exceptional results. Very professional and friendly staff.

Report a concern   September 2, 2020 — Rated 5 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

John V was great this time. Service has been hit or miss the past few years.

Report a concern   September 2, 2020 — Rated 10 out of 10 by Tonya McCurdy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and super clean

Report a concern   September 2, 2020 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Expert job, kind, professional


Privacy Policy