Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84616 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 7, 2013 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product great and the young man that did the job was great.

Report a concern   November 7, 2013 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They just seem to clean carpeting better than anyone else we've tried.

Report a concern   November 7, 2013 — Rated 8 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Love the results but areas were pretty wet still when the technician left. I am very satisfied with the work. Chris Rivas did a great job.

Report a concern   November 7, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, professional service people. Joseph was very thorough.

Report a concern   November 7, 2013 — Rated 7 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide the price per square foot to re-stretch carpet on first phone call. I was given the price once the tech was on site. I found it quite pricey, however, I had already moved things out of the rooms and wasn't in a position to deny your price. I would have been inconvenienced another day to get someone else out to do the work. Overall, the tech was very efficient and I am pleased with the job...just felt I overpaid for the stretching!

Report a concern   November 7, 2013 — Rated 10 out of 10 by H.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and no chemicals used.

Report a concern   November 7, 2013 — Rated 6 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

SOME HIGH TRAFFIC AREAS WEWE NOT CLEANED WELL. I CLEANED THEM MYSELF AFTER TECH LEFT.

Report a concern   November 7, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets seemed cleaner and plush than with other carpet cleaning companies.

Report a concern   November 7, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time

Report a concern   November 7, 2013 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was friendly & informative. I will refer the company to my friends, family & clients. Thank you - my carpets look great! The stains came out and it quickly dryed.

Report a concern   November 7, 2013 — Rated 10 out of 10 by I.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional people. Carpets very clean and fresh smelling.

Report a concern   November 7, 2013 — Rated 10 out of 10 by Vivian Garland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker did a great job cleaning the carpet. The problem was he parked the truck in our driveway and it ran during the carpet cleaning. After he left I noticed a large oil stain where the truck was parked. We will use your service again but fix the oil leak or park on the street.

Report a concern   November 7, 2013 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks for coming back and touching up the areas on the tile that were missed-I really appreciate Zerorez making the extra effort to get it right and following up so quickly. The service was prompt, serviceman was friendly and efficient-He did an awesome job!

Report a concern   November 7, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pleasant staff. Professional. No smell after cleaning. Process does not use chemicals and soaps.

Report a concern   November 7, 2013 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The individuals I have worked with are great and my carpets look wonderful

Report a concern   November 7, 2013 — Rated 9 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your company twice. The results have been a step up from standard carpet cleaning as the rugs dry quickly with little residual moisture. We also appreciate that Zerorez cleaning leaves no scents or aroma in the carpet.

Report a concern   November 7, 2013 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men that were here were very professional and did their job well.

Report a concern   November 7, 2013 — Rated 10 out of 10 by Linda Morris- Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tile and grout look new even though they are 13 years old. The guy who did this was very good and professional. I also had my kitchen chairs cleaned and they look brand new. I had tried to clean them with other products and they did not work.

Report a concern   November 7, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It always works and my carpet looks new again.

Report a concern   November 7, 2013 — Rated 10 out of 10 by B.H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and did a goods job

Report a concern   November 7, 2013 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony (which cleaned my carpet) was extremely helpful, friendly, and educational .There wasn't a place to express such comments with a one question survey so it might have looked like a complaint only. I am very please with the work and the company. I had misunderstood the pricing of pet treatment for two room and given that there was a small for 5 days after the cleaning I was starting to doubt the service. Now educated that its what might happen, understand better. The smell is gone and the carpet cleaning was a great help. I guess to improve it to an 90-100% clean carpet I need a new carpet. So my expectations are better.

Thank you. Thank you.

Report a concern   November 7, 2013 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The smell in the carpet was not completely removed, but I do appreciate the tremendous effort that was made. I don't know what you pay Thomas, but it is not enough.

On another note, I own several rental properties in MckInney and Allen, and plan to use you everytime a tennant moves out. I wish you had some sort of frequent user discount.

Report a concern   November 7, 2013 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals and friendly staff.

Report a concern   November 7, 2013 — Rated 10 out of 10 by Jody Bland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed by how clean Zerorez got my carpets- which were in absolutely dismal condition when they arrived. I have four kids and two dogs-I thought that my carpet was a lost cause, but Zerorez pulled off the impossible. The technician that came to my home was very friendly, professional, courteous and knowledgable. I was intrigued to discover that Zerorez uses no soaps to clean carpets, but rather ionized water and steam, which leaves no residue...hence the name-Zerorez. No residue means nothing left behind to dry up, get sticky and attract more dirt. Zerorez was refered to me by a friend, and I will be refering my friends to them from now on

Report a concern   November 7, 2013 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of making the appointment.

Your employee, Ricky, was very attentive to our needs and did an excellent job.

Report a concern   November 7, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the products are natural and friendly to the environment. Also my carpet feels clean and looks great.

Report a concern   November 7, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courtesy and professional service plus carpet clean!

Report a concern   November 7, 2013 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, carpets look like new!

Report a concern   November 7, 2013 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   November 7, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the fact that no chemicals were used.


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