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based on 83930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service man was very nice and did a great job.
The up selling is always a shock. Plus a few cushions on the couch I had cleaned still have stand on them. Didn't do a final walk through.
The technicians were very polite and explained everything about the process. They did forget one of the orange guards which I will keep if they would like to come buy and pick it up. Thanks to Randy and Keith for making mu carpets look so much better!
The products do a good job of removing stains. The technician, Roy,
made my old carpet look great.
The technician was very nice. However, when he pulled the hose from the van onto my front porch through my front door, he accidentally knocked over one of my ceramic pots and it is now broken. I would prefer reimbursement for the broken pot. NOTE: I did not notice this when he was here or I would have mentioned it to him, I don't think he realized it was broken as it was laying in my flower bed.
No chemicals, no strong odors, professional staff, timely arrival of personnel, clear communication about products and services.
Two reasons,The radio commercial says your carpets smell good, mine didn't,I couldn't sleep well in my room due to the horrible oder,the traffic area in my bedroom is still stain, and in one bedroom a spot wasn't removed.I feel your technicians don't put any muscle, in their work, I've had my carpets cleaned before and I've never had the oder and stains left behind.Thank you.Name removed.
have a smaller machine to get in smaller corners and edges
communication was good and the staff were very professional.
Np soapy residue
No complaints here, the service was good and the technician courteous.
Always great service and an excellent job of cleaning
Very efficient and friendly
The technician was only interested in up selling me additional services. After I declined he took less than 30 minutes to clean 3 rooms and 15 stairs. Also, he didn't even clean the rooms closets. Very unhappy with my experience.
quick service
Great tech! did a super job!
Service man was very professional and polite and friendly. He is why I would recommend you.
Did a great job well be call u same time next made the carpet look like it wad new thank you
The associate that came out was incredible.
I love Zerorez.
Chris was professional, friendly, and did a great job. He got out all of the spots we hoped he could.
📗the way it cleaned my OLD carpet
Attention to details and quality is consistently good.
No chemicals.
He took extra steps that other Zerorez service reps have never done
pleasant and knowlegible technician, on- time schedule and update, fair price.
I love how there is no residue and how friendly and knowledgeable the technician was
No chemicals are used to clean the carpet.
My carpet is old and worn out, but we can't afford new carpet for the whole house. Using Zerorez helps my carpet not look so horrible while we save up to replace it. Thank you!
He did a very good job.
Great advertising, great customer service, did the trick of what we needed