Client Testimonials

Our technician yesterday was wonderful! We were especially pleased since our previous two experiences with Zerorez didn't go as well. He was professional, he communicated with us about when he would arrive, and he did a fantastic job cleaning our carpet. We are very pleased with our service from yesterday! Thank you.

House smells brand new

Courteous professionals.

clean and courteous

on time and great service.

No chemicals on my carpets and almost dry when the tech was done. Cleaned very well and Tim was polite and professional.

I like the quality that I have experienced on both appointments with zerorez.

Gets the old carpets pretty clean. I've used chem-dry. You are better.

No chemicals and cleans very well.

All the Zerorez team I talked with were professional, polite, and timely in their responses.

Fast, friendly, great job!

crew's professionalism and thoroughness

I had a problem with the first attempt at cleaning. When I called to express concern, Shannon and Alma responded with great courtesy and insisted that they would make it right. Larry (I believe that's his name) and another technician came back out and went above and beyond to do a great job. I don't expect perfection; we're all human, only great customer service and that's what I got. Thank you!

Name removed--Aptos CA

I felt that Adam was very thorough and careful. He was considerate in doing the work in as convenient a sequence as possible for me.

He was able to clean even a most soled area where I was concerned that it would be possible.

I recommend it all the time. They do good work

We found the cleaning method very effective-even with very difficult spots. The technicians provided the special treatment for cat urine and the process was amazing. The odor was gone and overall our carpets smelled fresh and clean again. We would definitely recommend your process and service to friends and family. We also were pleased with the technicians, Jasiel Valenzuela and Tony. They were very professional, knowledgeable and friendly. Although our service ran past 5PM they continued to be thorough and helpful. (They even helped move furniture--a service over and above their carpet cleaning duties!!) Great job in hiring and training your technicians! Thanks for coming to the Santa Cruz area! Libby and Tom Purdy

The quality of the results after it is complete. I like the fact that you do not use any harsh chemicals or leave anything behind after treatment.

Always great work and friendly helpful people.

Technicians were able to get stains out of our carpet, and we appreciate their professional and on-time presentation!

Green

The person was courteous and tried very hard to to get the area and couches clean.

I don't like the appointment scheduler but I am extremely satisfied with your tech, Tim, who came out to clean the carpet. He did an amazing job, above and beyond what your previous techs did. He was very friendly, helpful, and knew his job. He did not oversell and went about his business in a very professional manner. There was no chemical smell afterwards. I followed the directions to keep everything off the floor and it helped Tim do his remarkable cleaning. Thanks Zerorez, I will be using your services again, but only if Tim is available!

Adam was great. I like the lack of a lot of soap being used. I believe u use little to no soap.

Environmentally great. The person doing the rugs was very personable and professional. When calling Zerorez the people I dealt with were very professional and I always felt that the customer comes first.

I am always pleased with the results of both carpet and upholstery cleaning. I especially value the professionalism of the technicians, and the way they handle unforeseen issues such as equipment failure. They are committed to make the work complete and correct.

Tony and his crew always do a great job taking care of my carpets!

The carpet dries fairly quickly and the stains come right out.

Our operator was very proficient and very accomadating

Tony was great. !! Probably one of the best operators we have had with your company in many years

Good service and product!!!!