Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   September 21, 2014 — Rated 10 out of 10 by A.M. Zerorez Bay Area
What do you like about our products and services?

Our technician yesterday was wonderful! We were especially pleased since our previous two experiences with Zerorez didn't go as well. He was professional, he communicated with us about when he would arrive, and he did a fantastic job cleaning our carpet. We are very pleased with our service from yesterday! Thank you.

Report a concern   September 21, 2014 — Rated 10 out of 10 by E.H. Zerorez Bay Area
What do you like about our products and services?

House smells brand new

Report a concern   September 21, 2014 — Rated 10 out of 10 by M.S. Zerorez Bay Area
What do you like about our products and services?

Courteous professionals.

Report a concern   September 20, 2014 — Rated 9 out of 10 by M.D. Zerorez Bay Area
What do you like about our products and services?

clean and courteous

Report a concern   September 20, 2014 — Rated 10 out of 10 by N.J. Zerorez Bay Area
What do you like about our products and services?

on time and great service.

Report a concern   September 20, 2014 — Rated 10 out of 10 by Merilyn Silva Zerorez Bay Area
What do you like about our products and services?

No chemicals on my carpets and almost dry when the tech was done. Cleaned very well and Tim was polite and professional.

Report a concern   September 20, 2014 — Rated 10 out of 10 by Toni Scott Zerorez Bay Area
What do you like about our products and services?

I like the quality that I have experienced on both appointments with zerorez.

Report a concern   September 19, 2014 — Rated 9 out of 10 by L.W. Zerorez Bay Area
What do you like about our products and services?

Gets the old carpets pretty clean. I've used chem-dry. You are better.

Report a concern   September 19, 2014 — Rated 10 out of 10 by K.G. Zerorez Bay Area
What do you like about our products and services?

No chemicals and cleans very well.

Report a concern   September 19, 2014 — Rated 9 out of 10 by D.S. Zerorez Bay Area
What do you like about our products and services?

All the Zerorez team I talked with were professional, polite, and timely in their responses.

Report a concern   September 19, 2014 — Rated 10 out of 10 by K.N. Zerorez Bay Area
What do you like about our products and services?

Fast, friendly, great job!

Report a concern   September 18, 2014 — Rated 10 out of 10 by F. Zerorez Bay Area
What do you like about our products and services?

crew's professionalism and thoroughness

Report a concern   September 18, 2014 — Rated 10 out of 10 by M.A. Zerorez Bay Area
What do you like about our products and services?

I had a problem with the first attempt at cleaning. When I called to express concern, Shannon and Alma responded with great courtesy and insisted that they would make it right. Larry (I believe that's his name) and another technician came back out and went above and beyond to do a great job. I don't expect perfection; we're all human, only great customer service and that's what I got. Thank you!

Name removed--Aptos CA

Report a concern   September 18, 2014 — Rated 10 out of 10 by J.F. Zerorez Bay Area
What do you like about our products and services?

I felt that Adam was very thorough and careful. He was considerate in doing the work in as convenient a sequence as possible for me.

He was able to clean even a most soled area where I was concerned that it would be possible.

Report a concern   September 18, 2014 — Rated 10 out of 10 by D.W. Zerorez Bay Area
What do you like about our products and services?

I recommend it all the time. They do good work

Report a concern   September 18, 2014 — Rated 9 out of 10 by Libby Purdy Zerorez Bay Area
What do you like about our products and services?

We found the cleaning method very effective-even with very difficult spots. The technicians provided the special treatment for cat urine and the process was amazing. The odor was gone and overall our carpets smelled fresh and clean again. We would definitely recommend your process and service to friends and family. We also were pleased with the technicians, Jasiel Valenzuela and Tony. They were very professional, knowledgeable and friendly. Although our service ran past 5PM they continued to be thorough and helpful. (They even helped move furniture--a service over and above their carpet cleaning duties!!) Great job in hiring and training your technicians! Thanks for coming to the Santa Cruz area! Libby and Tom Purdy

Report a concern   September 18, 2014 — Rated 10 out of 10 by D.N. Zerorez Bay Area
What do you like about our products and services?

The quality of the results after it is complete. I like the fact that you do not use any harsh chemicals or leave anything behind after treatment.

Report a concern   September 17, 2014 — Rated 10 out of 10 by Sylvia Skefich Zerorez Bay Area
What do you like about our products and services?

Always great work and friendly helpful people.

Report a concern   September 17, 2014 — Rated 10 out of 10 by B.Z. Zerorez Bay Area
What do you like about our products and services?

Technicians were able to get stains out of our carpet, and we appreciate their professional and on-time presentation!

Report a concern   September 17, 2014 — Rated 10 out of 10 by Patti Motta Zerorez Bay Area
What do you like about our products and services?

Green

Report a concern   September 16, 2014 — Rated 10 out of 10 by A.M. Zerorez Bay Area
What do you like about our products and services?

The person was courteous and tried very hard to to get the area and couches clean.

Report a concern   September 16, 2014 — Rated 10 out of 10 by E.W. Zerorez Bay Area
What do you like about our products and services?

I don't like the appointment scheduler but I am extremely satisfied with your tech, Tim, who came out to clean the carpet. He did an amazing job, above and beyond what your previous techs did. He was very friendly, helpful, and knew his job. He did not oversell and went about his business in a very professional manner. There was no chemical smell afterwards. I followed the directions to keep everything off the floor and it helped Tim do his remarkable cleaning. Thanks Zerorez, I will be using your services again, but only if Tim is available!

Report a concern   September 16, 2014 — Rated 10 out of 10 by C.C. Zerorez Bay Area
What do you like about our products and services?

Adam was great. I like the lack of a lot of soap being used. I believe u use little to no soap.

Report a concern   September 16, 2014 — Rated 10 out of 10 by Janet Micheli Zerorez Bay Area
What do you like about our products and services?

Environmentally great. The person doing the rugs was very personable and professional. When calling Zerorez the people I dealt with were very professional and I always felt that the customer comes first.

Report a concern   September 16, 2014 — Rated 10 out of 10 by Charlotte Slate Zerorez Bay Area
What do you like about our products and services?

I am always pleased with the results of both carpet and upholstery cleaning. I especially value the professionalism of the technicians, and the way they handle unforeseen issues such as equipment failure. They are committed to make the work complete and correct.

Report a concern   September 16, 2014 — Rated 10 out of 10 by B.C. Zerorez Bay Area
What do you like about our products and services?

Tony and his crew always do a great job taking care of my carpets!

Report a concern   September 16, 2014 — Rated 10 out of 10 by M.F. Zerorez Bay Area
What do you like about our products and services?

The carpet dries fairly quickly and the stains come right out.

Report a concern   September 15, 2014 — Rated 10 out of 10 by M.D.G. Zerorez Bay Area
What do you like about our products and services?

Our operator was very proficient and very accomadating

Report a concern   September 15, 2014 — Rated 10 out of 10 by J.C. Zerorez Bay Area
What do you like about our products and services?

Tony was great. !! Probably one of the best operators we have had with your company in many years

Report a concern   September 15, 2014 — Rated 10 out of 10 by L.K. Zerorez Bay Area
What do you like about our products and services?

Good service and product!!!!


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