Client Testimonials

Carpets come clean and stay clean

Friendly service

Your company does a good job. I have used your services 3 times now. Once in my Menlo Park rental house and twice at my own home in Woodside. I must add that I have been most pleased with the technicians that have been sent out each time. This last visit, a young man going by the name Jay was here to perform my service. He was especially nice, very polite and did an outstanding job.

Thank you so much for all your help!
Sincerely, Name removed

The customer service and scheduling was easy and quick. Technician, Jasiel Valenzuela, was professional, helpful,
Explained the condition of our carpet and totally patient with my questions.
He did a great job.

Alex did a great job in cleaning our carpet. We liked him a lot. He's an asset to zerorez. Judy Galiardi

Looks clean. Fast. A bit wet but otherwise good

Products and service was very good.

I have used Zerorez in the past and have always found the product gets the job done.

Connor, the Service Technician was courteous, knowledgable and efficient.

Very thorough, very little, if any 'cleaning' solution smell, great communication, polite staff, reasonable price. Carpets look great! Conner did an excellent job! Thank you

On time, friendly and great results

The techs are very personable and professional. They take the time to focus on thoroughly cleaning and they ensure that any flooring by the carpets is clear of water when they're done. I find that the carpets stay clean longer because of the lack of residue. Well done!!

Everything looks great. Carpets and furniture

They worked very effectively on our old and badly soiled carpets.

Polite efficient friendly skilled

Easy to schedule, competitive prices, friendly staff, and carpets look fantastic!

On time for the appointment; profe3ssional; seemed to know what he was doing; was able to explain and answer questions re the process.

We recently hired Zerorez to clean the 25 year old carpets in our mother's 60 year old home. Our Zerorez technician, Lane Scott, was amazing. He called ahead to let us know exactly when he would arrive and he was right on time. He was very courteous and helpful. After he looked around at the very old, very dirty and stained carpets, he was honest about what results we could expect. We were very impressed at how hard he worked the entire time he was here. When we saw the results we were so surprised at how great the carpets looked; way above our original expectations. We will highly recommend Zerorez to our friends.

The fact that y0u use a treated water, and that it does a very good job. The Service person calls, is on time and very competent. Not that you asked, but I do prefer an earlier start time than 11 o'clock. Mainly due to the drying time on a rather cool day.

It really cleans wonderful

On time, clean rugs and everything dried within 12 hours.

It's only been a day since we have received services, so far so good.

Jasiel Valenzuela is the technician who cleaned our carpet.
He is an exceptional representative for your company

He arrived between the times he said he would.
He explained all about the product he would be using to clean the carpet.
He told us about an additional service he could provide after cleaning the carpet, I am
thinking it was some kind of repellant. We choose not to do it.
The price for cleaning the carpet was very resonable
The carpet looks very good.

I would definitely use Zerorez again.

Margaret Last name removed

The technician was very courteous & efficient and completed the job to my satisfaction from arriving on time as promised to helping moving some items from the way of cleaning to explaining the process as this was our first time using the service. I am very pleased with this service. In addition the salesperson that I booked the appointment with was very pleasant to work with so was the estimator that came to give us an estimate. I would highly recommend them and commend them on a job well done all around.

I like the clean carpet and the clean smell and the softness.

Technician knowledgeable and personable. Carpets look great and are drying nicely.

Can't speak much about the product, but I do highly commend the service technician, Hondo Gomez. Besides being very polite and respectful, he worked hard, efficiently, and thoroughly. Of the three or four times we have had Zerorez clean our carpets, we are most satisfied with Hondo's work.

I asked that the technician call 30 minutes before arrival....and he did with an estimated time for arrival. He was polite, explained what was being done....we had an area rug that needed cleaning and he took it out to the driveway as we have hardwood floors and did an excellent job. He told me the cost and sent me the bill......would highly recommend.

I had incredibly high expectations for both the process and the results and I was blown away on both fronts. I will go absolutely nowhere else for my carpet cleaning needs in the future.

I like that there are no harmful chemicals used.. was easy to make an appt. friendly staff.

Good products and good service! Tony did a great job.