Client Testimonials

It was reasonably priced, and the guy did an excellent job. He was also personable, easy to work with, and though he offered other services he wasn’t pushy with my not accepting them.

The technician was very through and careful of my furniture. I also like not having residue on my carpets.

Quick and professional

No soap residue and super clean!

Excellent carpet cleaning service completed by Joshua Little. He explained the entire process and followed through on everything he was going to do!

The technician was very professional and courteous. He did an amazing job on my carpet. He removed stains that Stanley Steamer told me couldn’t be removed. I’m beyond impressed with the tech and Zerorez ⭐️⭐️⭐️⭐️⭐️

The product is fantastic ,and the two gentlemen who arrived provided outstanding service . Overall, Mario and Jay performed a fantastic job; they were very professional and responded to all my questions.

Great job and carpets looks brand new!

Carson, the tech did a great job and gave me some great advice for next cleaning. Waiting for carpet to completely dry.

Excellent work and customer service!

Technician was very kind and thorough.

Darius provided excellent customer service! He was attention to detail and my carpets look amazing! I would recommend this service to my friends.

The gentleman was great. Showed up on time explained what was going to happen in the process. Up sold some products because he explained them really well.

My technician was informative, punctual, provided details regarding my current service and future service I may need in the future. Yes I will definitely use them again.

The rep that came was so amazing! He was so friendly, quick and timely. Highly recommend ZeroRez and would request the rep again!

Tech was on time and finished the job quickly. Carpet looks good.
Suggestion…..have techs wipe up excess water on adjoining floors and lay down covering to keep floors dry and clean from equipment.
Thanks so much!!

All the ducts was clean

Your technician was very respectful, professional, and knowledgeable which is very much appreciated. I also appreciate the fact that you do not use harmful products when cleaning .I am very pleased with the results and would definitely recommend your company to others.

Great job, clean

Rep did a terrific job!

Quick response and pickup.

We've been diligent to vacuuming our wall to wall over the last 10 years but haven't cleaned it until this week. The carpet is a shade or two lighter in color, and the stains are completely gone.
Our technician Steve was a gentleman, easy to be around and very thorough as he worked. Love the job he did for us.

The person who performed the service was very professional and proactively communicated everything I needed to know through the entire service. Carpets looked great minus paint spots and some very high-traffic areas.

Our technician arrived within the agreed upon window. He was very friendly and I felt comfortable with him in our home--would request him again! He was extremely helpful when discussing our cleaning options. He genuinely wanted to help us and it showed. He finished the cleaning in a reasonable time frame and we appreciated that because it was about 6:30pm on a Friday evening. Those are great positives.

I have two suggestions. After I made the appointment, I received a reminder every single day that Zerorez was coming soon. I am already a fan of Zerorez so I was looking forward to the much-needed cleaning. The day before I received a reminder call on top of all the email communication. Maybe other people need all those reminders, but I thought it was a bit much.

Second, we were caught off guard when seeing the "tip" line when paying. While our technician did a great job, we expect Zerorez to pay their people adequately so we are not asked to tip. After all, we just paid over $350 for just about an hour of work to clean the carpets. I would prefer the tip amount be included in the service fee so we are not making this call while paying in front of the technician.

The cleaners were courteous and considerate. They did an amazing job and our carpets look great!

Nice employees

the customer service was excellent

Steve was very thorough.
The exhaust from the truck however, killed part of our shrub:(

Excellent

Exceptional service and professional technicians