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Client Testimonials
Cleaning without soap residue.
Both products & services are outstanding!!!!!
It was quick and very little dry time ! I feel the tech treated my home the way he would have treated his own !
fast, did a great job
Excellent customer service
Starting with the customer service rep who scheduled my appointment to the technician that did the work, they were all knowledgeable and professional.It was very easy to discuss with them what I needed and they answered my questions. My problems with soiled carpet were solved.
Great customer service, powerful cleaning without harsh chemicals and prompt response time.
Remarkable stain removal!! Red wine, grease... Gone!! And Ken did such a thorough job, checking and rechecking to make sure it was perfect. I greatly appreciated the care and concern he showed my furniture, as if it was his own! Very pleasant employees! A pleasure!
extremely capable and profession and friendly.He did a very good job and was most informative in answering my questions.
Clean and wuick
I love that it dries within 4 to 6 hours. I also like the way it removes pet odors however your prices are way too expensive and most people will not be able to afford that extra service
We like the tech they are very hard working and know the apps and products well a very enjoyable experience mike griffin
The technician was great.....Steven I think his name was. On time and went over the complete project before he started. Carpets look great!
They do an amazing job.
the guy who did the work did a great job.
The main reason I use Zerorez is because there is no residue. The reason I keep using Zerorez is because of the customer care. We always receive great service and y'all always make sure we are satisfied before you leave.
Delivery was fast and on time, and very personable and pleasant.
I like how clean my carpets look and feel!
knowledgeable
The service man who came to our home was very professional, polite, and effective. Also, it was easy to schedule the appointment over the phone.
The cleaning solution didn't smell. Clean very well and dry pretty fast. My technician Randolph was very polite and professional. I will call you any time to clean my carpet rather than Stanley Steamer.
My carpet and upholstery came out very nice. Although I didn't get a call back, which made me a little nervous, when I called, the phone rep was nice, confirmed my appointment, and explained my phone number had been entered incorrectly. The service rep was within the time confirmed, listened to what I was hoping to have done while staying within my budget, gave me an estimated time to complete and finished within that time (which was quicker than I expected). My 7 month old grandson was crawling on the carpet for 10 days and never had dirty places on his elbows, tummy or knees of his clothing. That let me know for sure that the carpet was clean and safe for him. My only area of concern was the tile floor in the bathroom. Although the bathroom tile floor was much cleaner there were still grout areas that did not come clean. I'm guessing some of it was because all the tile was not level. However, there was a good amount of residue left on the floor, walls and cabinet. It just made me initially wonder what kind of residue may have been on the carpet that I couldn't see. I am very satisfied and would recommend and use the services again for carpet and upholstery, maybe even again for tile floors. Thanks so much for taking away one of the areas of concern when preparing for visiting family during the holidays!
friendly, helpful, informative
The 15 year old carpets went from embarrassingly messy to almost like new. I couldn't believe the technician was able to get them so clean. He clearly took pride in his work.
I am happy that the stains do not reappear as they do with other carpet cleaning services I have had in the past
He showed up on time and was very interested in my concerns regarding the spots in the carpet and did everything he could to remove them.
They were quick and easy to work with.
The technician was right on time, and the cleaning was better than I expected.
Zerorez has cleaned my carpets the last two holiday seasons and the service has been excellent both times. I apologize especially for not responding sooner regarding the service last year. The technician was Aaron Bigleman and he was GREAT. If there is any monetary gain he would have gotten if I had responded sooner, please consider giving it to him retroactively. He defined super customer service and I would recommend him to anyone. Thanks!
They do a great job.