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Client Testimonials
Thomas was amazing. He did a great job and went above and beyond our expectations.
I had a problem with the first technician that came to the house. The equipment in his truck was not working. The time slot that I had was 8-10 AM. The technician showed up at 10:10 AM. No call ahead of time to say he would be late. I called the office and they said that he would be there at 9:30 AM. When he got to my house, I told him about the areas that needed pre-treating and he remarked that they were wear areas and the stains would not come out. His equipment would not work so he ended up not cleaning my carpets. I was somewhat relieved because I did not want him to clean my carpets.
The next technician that came was, Ethan. Very cordial, polite and a hard worker. I can't say enough about the good job that he did. I rated him a 10 for his service, politeness, and caring enough to do a good job. I was very disappointed with the first fellow that came to my house but my faith was restored with Ethan. They only gave me a $20 discount in cleaning my carpets after waiting all day. I had to cancel an appointment that I had at 1:00 PM because of this whole situation. I called customer service to request more of a discount, I will see if they will call me back.
Brian was awesome and very professional. The process was quick and easy. Love the results!
The method use to clean my carpet was outstanding, I’m beyond impressed!
The technician was very good and thorough.
I was very impressed with the service I received from Zero. The office customer service kept me updated and the Serviceman was very professional and did a excellent job. Ever spot and area was done in a professional manner and I will be calling back and referring others.
Our service Rep was exceptional and knew his craft! Thanks for the great service!
Roberto was very thorough and really cared about doing a great job.
Brian was great, thanks.
Super friendly! Gets the carpet clean! Respects the surroundings in the house!
Technician was very knowledgeable, clean, neat and professional. Very satisfied with the way my carpet turned out.
Professionalism and knowledge
Love the professionalism and great job that Zerorez and it’s techs provide
Cleaning was really good. I was impressed from the very beginning. Van looked new, man was well dressed and clean. He took his time and did a great job. My only slight hesitancy to giving a 10 was there was a lot of water dumped out onto my yard. I would have preferred him ask me if it was OK to let that much water run into my yard in that place. I think the van should have a threaded nozzle where you could hook up a water hose to the drain and be able to let the water go in a more desired location.
Clean product & great service & clean carpets
Carpets always look great when done! Friendly and professional technicians. Carpets dry quickly.
Been using Zerorez over ten years.
The technician was friendly and professional. He called before arrival and assessed the work needed and gave me a price. He was thorough and helped move what was needed to clean in that particular area because my husband was not home at the time. The technician informed me of the guarantee and addressed any questions that I may have had. I was informed of the time it would take to dry. I would definitely recommend this company to family and friends and will be calling them again for other services such as upholstery and duct cleaning. I will request this particular technician because of his professionalism, courtesy and job performance.
I like that u don't leave the carpet very wet...........
Excellent service, same technician that we had two years ago.
Carpet is REALLY cleaned well. Price is great. Technician was very courteous and on time and explained everything to me.
Prompt scheduling, techician arrived on time and was courteous and professional. Carpets look and feel clean
Vance did a great job!
Very thorough and careful cleaning.
Great results
Great services
Great service and friendly crew on both our recent visits, carpets cleaned and delivery of rug. Quality clean.
Good work .
Great service!!!! My carpets look absolutely wonderful after the cleaning. I would gladly recommend Zerorez to anyone.
What an awesome experience I made the appointment on a Friday for the next day which was a Saturday. They arrived on time cleaned my carpet and a week later. Those old dots are still not there. I will diffintley refer them to others. Customer service is awesome
I don't think that I would ever use any other carpet cleaner ever again. My carpets truly do stay clean longer. They dry in almost no time and I like the fact that they don't use chemicals.