Client Testimonials

Crew was professional and did a great job

Professional, Knowledge, Promptness

Jordan Allen was phenomenal!! He worked so hard.

Service tech, knowledgeable of what he was and not able to do up front.

On time, polite, thorough, and a good value.

The service person was very informative about the product and the carpets are cleaner

My carpets are so clean now! The technician did a great job explaining what he would do and how to fix my soda stain on my carpet.

Great job, as always. Super nice technician made the carpets look new!

Great service. Friendly. Quality results.

The service men you used too clean the ducts in my home were exceptionally courteous and thorough! The work was completed 8/12/19 .
Malik Allen and his partnerI I recommend as very
professional.

Very prompt. Technician was able to get out stains no other company could!!!!!

There are only 24 hours since they cleaned my vents, and I can breathe better!

Mr Cole did an excellent JOB.
We liked the cleaning equipment
Very much.

Mr. Cole explained the process nicely.

Looking forward to the next time

The Clarence Blacks....

Joshua great, he explained all my options and walked me through the process. Even though I felt a few products were a little pricey my over all experience was priceless!

Great service

I like the product - no harmful smelly chemicals. Did a nice job. Friendly tech. Knowledgeable

Communication about prepping for the visit was good (except for issue below) and alert time for arrival of tech worked well.

Was not super impressed with the office service - I left a message with the person I booked with to call me back concerning getting a specific tech scheduled for my home - he had done a neighbor's place and she highly recommended him - he never called me back. I tried again and he extension message said he was not available - so I just dropped it.

I learned that I had moved more furniture that I needed to - I don't recall being told that they can put pieces of plastic bags under legs of tables and other smaller pieces like that - I had moved most of these off the carpet and it was alot of work for me - live alone, age 75.

The technician was very professional, diligent and personable.

No chrmicals

It's a week since we had service by Zerorez, and I'm still very pleased. The technician, Brian Hunt was informative and professional. He explained how & what he was going to do, then did it! A great job. I have already recommended Zerorez to my family, who should be calling soon for an appointment!

The technicians were friendly and answered any questions I had. They worked steadily and completed the cleaning in a timely manor. The floors dried reasonably fast and looked nice. Had a couple of stains that did not come out with the cleaning but was pleased with the work. They were careful with not scuffing doors and trim when moving the cleaning lines. I would recommend them to friends.

Professional technician. Removed all stains, even the old ones. Dried quickly.

Excellent result on all carpets. Exceeded our expectations.
Excellent customer service skills by Technician in every area.
Will definitely use again and have already recommended Zerorez.

Gets my carpet cleaner than the rest.

My technician, Byron was very good. I brought some problem areas to his attention and I was happy with the results. The window of arrival time has always been met every time I have scheduled work.

Very friendly staff.

Quicker dry time.

Hello,

Really pleased with the service. the two young guys were on time (really surprised as I thought I would have to wait two hours at least)

They were honest about the service I requested, stating I really did not need it.
After, coming to the conclusion I didn't need duct cleaning,and I suggested I had allergies, the suggested the anti bacterial treatment.

I did however need dryer vent cleaning (badly) which the did.
They explained everything they were doing. I felt at ease with their suggestion/advisements.

to sum it up, I was extremely pleased with the service.

Great employees!!!
Thank you
I do not want to publicly share my name, but want you to know how please I am.

Our service person was great and accommodating...

The company representative, Charles Jones was very professional when he came to clean our carpet. His name badge was visible. He walked through each room and counted the steps he would be cleaning. He was very punctual. I received a call from the office indicating his arrival time. The name of the company was visible on the van. The carpet was so nice and clean when Chuck was finished. I was given an opportunity to walk through the rooms before he left in order to see the work that was done. I gave two thumbs up after my walk through! The cleaning products were amazing. Overall, the service was great!

Love the people