Client Testimonials

Always good service with a smile! Professional, and I love using the promos.
Montrells did a super job and I would recommend him to anyone.

Courteous and knowledgeable service tech.

Previous customer

We loved how quick and efficient the service was! Tim was very helpful in explaining the procedure and what we needed to do to after he left so that our carpets stay clean. Great experience all around!

Quick and friendly service

I like the fact that it's not heavy and the the floor drives very quickly. I can have it done in the morning and a good portion is dry before my boys come home from school.

They were thorough and fast

efficient and excellent work!!!

Great products and great customer service. The two young men that came to my house were respectful, professional quick and didn't mind answering questions. My carpet needed TLC and I didn't expect the results to be as good as they are. I will be using this company again. Great prices too.

I feel comfortable with the way the carpet is cleaned without chemicals or soap and my carpet stays clean longer too. The carpet technician working on my carpet is your employee makes me stress less.

We are very pleased with our service. Our carpet looks great . I ended up paying more than double but am happy with the outcome.

David was great - very friendly and professional. He evaluated my carpets in light of my budget and the special I had booked. He helped me choose add-ons based on my budget. My 17+ years' old carpets looked great when they dried. I feel so much better about the way my home looks now that the carpets look so much better. Thanks.

People are very nice and knowledgeable. All business is discussed upfront, and industry leading technology.

Nice professional technician who knows what he’s doing and really helped make things look a lot better with the floors. Very courteous!

Our technician, Andre, was polite, informative and efficient.
We are happy we tried this product for the first time and have already recommended your services to friends and family.

It was easy to reach you when the guys texted me that they were coming 40 mins earlier than my time frame and I wasn't ready. They did readjust their schedule without any issues. I appreciated that. Also, the two technicians were very nice, spoke with respect and got the job done quickly and without any issues. I was referred by a friend who recommended Zeroez, who is more picky than I am, and I was happy with the results.

technician excellent, tall man , Theo ?
One must be prepared for all the additional charges that are presented.

The professional service and attitude as well as care and attention to detail. The agent that came to my home was outstanding and she did a wonderful job. I was extremely pleased with her work.

Service was good-tech was friendly and professional

No harmful chemicals, no chemical smell, safe for animals

Our cleaning was fantastic! Carpets were spotless after the technician finished and looked brand new. He arrived early and completed the job quickly. Always so happy with ZeroRez carpet cleaning.

I was looking forward having my 3 rooms cleaned and my 4 area rugs picked up to get cleaned. When I signed up at the home show I was told 2 guys would show up and move all my furniture so just pick up the small and breakable pieces. One guy named Bryant came and it was almost dark when he showed. He knew NOTHING about rugs to be picked up and said 2 people never show up except in training. I was in tears. Bryant spoke to his manager about my questions and he stayed very professional the whole time. The $3 square ft price was more than the $1.99 price I was quoted but Bryant had the price reduced 25% and no delivery charge (another price I was not told about). My husband had rotator surgery the day before so he could not help me at all. I am in Physical Therapy because I need my neck fused so I am NOT suppose to pick up or move furniture but I did. It is Sunday night and I am still putting stuff away. So, what was promised and what was delivered are 2 different things. Bryant did a nice job but the dog pee stains showed back up in the dining room in the morning. I should have rescheduled because it was getting dark and even with lights on, stains do not show up until daylight. Because of BRYANT, I let him clean my carpets. He is a CLASS ACT and needs to become management. You have a very loyal and knowledgeable man in your company. My neighbor next door came over tonight and I told him that Bryant was wonderful and went above and beyond for me. I gave BRYANT A TIP AND HE HANDED IT BACK TO ME. That has never ever happened before. Please keep him around and let your phone screeners know the prices and rules so you won’t have another customer like me so upset. MaryEllen Vaden

Prompt and clean.

Carpet

They work

On time, called ahead, good technician, carpets look great.

I am very pleased with the professional service I received.

Cleaning without chemicals. My technician was so very knowledgeable, understanding of my situation and ensured I knew all my options.

The technician was on time, very respectful, and had no problem with explaining every step he would take in cleaning my carpets. He was child friendly and pet friendly and so was his services. My carpets were dried in no time like he said and we didn't have any crunchy residue. Overall I was satisfied with the experience and wouldn't hesitate to have it done again.

Good customer service and no chemicals used for carpet cleaning.