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Client Testimonials
My first experience was a great one. My carpet technician was on time, professional and dressed In company uniform so I could easy identify him. When I answered the door he stood back for social distancing and identified himself. Upon inviting him in he placed covers on his shoes inside the door to assess the job. He asked .e if this was my first time, I replied, Yes. He said, I will explain the process. I knew I made the right choice. I had my area rugs cleaned and he explained that process as well. The areas were prepped and he explained as he went. After he cleaned an area, I was asked if it was Tony satisfaction before he continued. What a great experience!!!đź‘Źđź‘Źđź‘Ź Thank you, Taylor for the referral.
Great service and result!
The professionalism and quality of work. My carpet looks amazing. Thank you again.
Tech was professional and personable. My carpet looks great.
Job well done. Excellent tech.
No chemicals.
I really like the nontoxic cleaning method and the super clean results
The technician Bryan was great. Wonderful customer service.
The representative did an excellent investigation of my condo's air duct system. He showed me pictures of the inside of the ducts and told me they were clean and I really did not need to be cleaned. Honesty and sincerity is one of their many customer services they provide. They are #1 on my list.
Sandy Kasten
Atlanta, Ga.
Very friendly staff.....quick response, great smelling carpet. I also plan to have my ducts cleaned next.
Brian was very professional and thorough as well as personable. He explained the process and did not make empty promises about our “problem” area. He is a good ambassador for the company!
Rugs are clean and smell great. Very efficient in picking up, cleaning and returning the rugs.
Very great customer service team. Fast response times. Provide before and after pictures. All around A++
professional service, reasonable price and seems safe and clean for my home and family.
Jason, the technician who came out to my house. He was the best representative for the company and why I had such a positive experience. He told me he’s been in the business 9 yrs and he’d do his best to work with the cleaner to get my dark stain out.
He called me 15 min prior to each delivery, he’s really personable and makes you feel instantly comfortable and comforted - that he’s in your corner.
The rug came back and the stain was much improved! I had low expectations and was happily surprised!
Lastly. The phone operator needs to be better trained. I asked her if I should keep the stain wet/moist until the carpet got picked up 2 days later. She told me no. However, Jason thought that it might’ve been best to keep the stain “wet”. She was very nice, but having the correct information from the onset would’ve been ideal.
Carpet felt very clean afterwards. Technician was very polite and did a great job
Always a great job. Tyson was very personable and did an amazing job with our home.
VERY PROFESSIONAL. CAME INTO THE HOUSE WITH MASK AND SHOE COVERS.
DONT UNDERSTAND HOW THE PRODUCT WORKS BUT IT DOES
BEST PART IS THAT CARPET DRIED VERY QUICKLY. NO MORE SLOSHING THOUGH WET RUGS AND HAVING TO LAY TOWELS DOWN TO WALK ON.
WILL DEFINITELY USE THEM AGAIN.
The technician explained everything throughly
And checked with me after every room. They are always very good but he was the best.
The carpet looks great!
I like the way it isn’t soaking wet at the end.
The professionalism of its technicians.
The services were very good and the two men were very professional and helpful. The filter purchased is supposed to be an investment and we will see later how that works out.
Did a amazing job getting all key pet stains up!
Great service and technicians. Quick, thorough and efficient.
Was very effective, my house smells great and looks great and your associates were very
Knowledgeable , friendly and hard workers
The duct cleaning
Fast and Effective
This is my second time doing business with Zerorez. I am very impressed with the work Zerorez does as well as the gentlemen who come and retrieve my rugs. The gentlemen are very courteous, friendly, and professional. Any questions that you might have, the staff are able to answer. I am truly thrilled with your service. I am happy, thrilled with your customer service and those who work for you. Thank you.
They are the gold standard in they carpet cleaning business.
Very efficient and carpet smells and looks great
Your fast! Your company followed the covid 19 guidelines and made it safe for me and my family. Thank you