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Member Testimonials
Everyone is very friendly.
I like the mix of exercise classes. The instructors are friendly & willing to make suggestions if you are having difficulty in any exercises. The facility if very clean & well kept.
You have a variety of programs and exercises
Something for everyone. The staff is friendly and helpful.
The classes, the community atmosphere, the friendly staff.
The outdoor pool, the whole facility is very clean and up to date, the faculty is very friendly
It's a nice, clean facility. I usually go there because there are classes offered at times that are more convenient to me personally than those at UMLY. It's great I can make my fitness goals work by having multiple class schedules.
We love the outdoor pool!
Very clean environment well staffed and helpful
Very friendly, welcoming. Excellent array of programs, services. Very clean
All classes offered
And we love child care watch.
I live the lap pool, and the staff is very friendly.
Group exercise, friendly and knowledgeable staff
Love the les mills body pump and core - also liked the yoga - love the instructors - Melinda, liz and Claire
The variety of offerings. The affordability. The staff and volunteers.
Personal trainer
I loved the outdoor pool area and how most of the pool is shallow and kid friendly. We were there for 4-5 hours on Saturday and the kids didn’t want to leave!
I enjoyed silver sneakers
I have just renewed my membership after three years. I like the e gym, body pump and gentle yoga. I’m not able to participate in more aggressive classes.
It’s a great organization with an amazing staff.
Thank you,
Name removed
Group program classes
You offer a variety of programs for the different age groups.
Great aquatic program & instructors
We were blown away by the level of service and attentiveness the pool staff/life guards offered.
The outdoor pool area is great!
I like that you have a clean gym. You have options for everyone. The activities throughout the gym try to accommodate each age group. The classes are nice and you are encouraged by instructors no matter your fitness level.
We love the West Chester Area YMCA! Our children have made tremendous progress in swim lessons, and we're very thankful that the programs are inclusive for children with special needs. It means the world to our family to be included and to have access to enriching and safety-oriented programs.
The swimming for the kids is great and the classes for adults have amazing teachers
Teachers were very knowledgeable and patient
A lot of activities to do for the whole family. This branch has a really well run child watch program which my son loves to go to. The fact that he enjoys it so much gives me peace of mind to work out while he is playing. Looking forward to using the outdoor pool this summer and we are really enjoying the swim classes we are currently taking with our toddler.
Friendly and helpful staff
Swimming instructors use patience and care while teaching. Awesome job!!

Variety and availability.
I'm eager to try out the outdoor pool this summer since it is now included in my membership (before, I could't justify the cost--especially since as a single parent with one child, I would have needed to spend more on a 'family' membership plus the extra $$$ for the pool).
I continue to be concerned about the Y's policy on substitute instructors, that they must be current Y instructors to be able to sub. While that sounds good in theory, in practice it just doesn't work. [case in point: the 6/5 yoga at 7:15 was cancelled because Caroline couldn't fund a sub.) With summer vacations looming, I anticipate many regularly scheduled classes going dark.
As I have several times in the past, I ask you to think of a better way to ensure that scheduled classes can happen while still ensuring the safely and health of members.