Client Testimonials
Awesome service and a job well done!
Friendly, fast and efficient!
Great service.
Technician was very friendly. Did a great job.
Cleans throughly, fresh smell and look
Great service for the price.
This is the second time we used Zerorez. First for carpets, a few years ago, and now for air ducts. I was hesitant to have this cleaning. Is it a waste of time and money? Will it make a difference for air quality and my allergies? I had researched for two years and also received feedback from people who have had this completed, who are HVAC experts in the field, and through multiple scientists with backgrounds in biologics/biopharma, environmental, and immunology.
So, we proceeded with it. It couldn't hurt and the potential benefits outweighed the non-benefits.
After almost 2 weeks, we've noticed a difference with improved air quality, less dust, and better smell (less "old house"). Our service tech was very professional, timely, supportive, a great communicator, and left our house clean. There were two upsell options. We purchased one. No pressure.
He shared his findings, video results (WHOA!!!), and made recommendations for future maintenance.
Our home is 58 years old, so we had no idea what was to come with the cleaning. We now feel safer and cleaner. We have a miraculously clean dryer vent, which we already clean 2x per year (apparently not well enough). We also have video evidence of the entire vent cleaning and have experienced better air quality and visibly less dust. 100% worth it! We will come back in a few years!
The service men genuinely work to do a good job.
It was easy to schedule my service. The service technicians were professional, polite and efficient. We are happy with the results of our air duct cleaning and would recommend Zerorez to others.
Zerorez did a great job on my dryer vent. They were quick efficient and courteous!
Thank you!
They did an outstanding job A+++ Fr eddy and his assistant
The men who provide the service have always been friendly and very helpful. The carpet looks so good without attracting dirt like other carpet cleaning companies I have hired in the past.
Great product, and great staff. The person who served our house was very polite, courteous, and did a great job!
The Technician was prompt knowledgeable and respectful. Went right to work completing the task in a timely manner. He explained the procedure and the follow-up instructions clearly.
Straight, upfront, and honest company
First time commerical client for a cinema geting the carpets cleaned. I will use you again!
The young man who came out to do our house we believe his name was Nick did an excellent job. His customer service and actual work was outstanding. We really appreciate and value zero Rez products and services.
The team that came to my residence was very professional and answered all my questions while they provided the service.
Nice people
Good job cleaning this time. Removed spots
The gentlemen who came and cleaned my carpets and furniture were professional and courteous and did a great job. I will definitely set up another appointment when the time comes.
I want to commend Nick who got a tough spot out of my carpet.
Your personnel are polite and well trained. You take extra care with walls and furniture to not compromise or scratch or leave extra water drips. I like the pre-walk through to look at problem areas, spots, answer questions, etc. The results are good, and not perfect, but I don't expect perfect with 15-20 year old carpeting!
On the most recent visit, the truck had a problem. The crew had to leave and come back with a different truck. The trainee estimated it would be one hour before the return. However, it was 3.25 hours before return. Management level personnel might have foreseen that a phone call back to the customer about the delay should be placed --- the return was well past the original window cited for the job. Also, management might have offered some sort of future coupon or a small discount for the inconvenience of the customer having to wait upon the return and potentially having to have changed other plans in order to get the job finished same day. Thank you! I say "management" because I think it's more on the upper level leadership of the company to have those procedures in place when a problem arises, not the cleaning crew responsibility.
Very professional and shows up on time
Very pleased for the first time. The Young Man was very polite and addressed all of my issues on my carpet. He was very efficient and left my home with no clean up afterwards. Only disappointment was not being able to get out one stain which I knew would be difficult. I believe the stain had been there for a while and was some type of chocolate milk.
My carpets feel very clean and soft. Usually when I get a a traditional carpet cleaning the carpet usually feels like there is still soap or chemical on them.
Yhe service was very efficient and thorough. the workers were professional and showed me the results of the cleaning. Great value for the price.
Jason and Jay did a wonderful job. They were courteous, knowledgeable and professional. They deserve a 10+.
Everyone was very friendly but most importantly, the job performed was excellent, as well.
Fantastic service! Results were better than expected!