Client Testimonials

Very friendly, flexible, professional

Very professional and friendly personnel. Communicated with me as to arrival times etc.

Carpets are clean and fresh smelling without any residues. The service is always excellent with technicians who are friendly, professional and explain everything they do and find with the carpets. Our technician, Enrique, was especially thorough and did a great job for us!

The technician was very professional and polite and did a great job!

Great Service from beginning to end!
Xion the technician was amazing!

Friendly knowledgeable staff. Great job on carpet cleaning. Will definitely use again

Your tech Forrest did an outstanding job.
Made suggestions that were helpful.

Professional

It was quick and the technician showed up on time and was very knowledgeable

Prompt, thorough and reasonable price / good value.

Christian diva good job on my tile.

The quick scheduling. The communication with the arrival time. The polite and courteous service staff. The product works great, it removed several stains and made our carpets look great, with no residue.

No upselling! Showed up in the window given with advance notice the day of service. The service provided by Buddy was well done. Very satisfied!

Friendly and knowledgeable team. Great follow-up and communication. Great value!

Chris was amazing, she did a great job. Very competitive prices and for my schedule perfectly.

They showed up and took care to protect the area and then did their work quickly.

Great service. Productive timing. Very respectful of me and our home. Conducted him respectfully.

Josh was incredible!

The owner gave us his personal attention. He made sure each item was pretreated and done professionally. I saw the job 2 days( since I was out of town) later after the carpets dried and it definitely was a a great improvement from what other carpet cleaners did. I would highly recommend.

Carpets came out beautifully! Technician was very kind and responded directly via phone.

Great experience. I was able to schedule an appointment within a week of calling, and the tech arrived on time and communicated clearly day-of. She walked me through the process and costs without any pressure, while still guiding me toward what made the most sense for our situation. She was respectful of our home and our animals—something I don’t take for granted.
When one spot came back, I used the 30-day guarantee. Scheduling the return visit was easy and professional, and even when I needed to reschedule, they were flexible and accommodating. The follow-up cleaning was just as prompt and thorough as the first, and the issue was resolved.
We’ve used ZeroRez before at our home with the same great results, and I know others who have had excellent experiences as well. We’ve even used them through our home-building company. ZeroRez continues to deliver great service.

The good customer service and the concerning of the technician

Job well done

Great customer service and a friendly employee that talked me through the entire process

Reasonable price, coupons, great job cleaning, professional, polite cleaning crew & show up on time, usually early! Carpets look fantastic.

Ronnie as great. Attention to detail. Very professional.

The technician was very friendly and professional. He explained the process to me and completed it within a reasonable amount of time. He indicated that the drying time would be 3-4 hours. However, it took 4 fans and a space heater 30 hours to dry. We panicked when we saw several waves in the carpet. He should advise that the cleaning could leave waves that will calm down after drying, which it did. There is one spot that appeared to come up but came back after it dried. The technician mentioned that was a possibility but he would come back and re-treat within 30 days. Other than that, once the carpet was dry we were pleased with the result.

The service was excellent

Very effective cleaning. The technician Chris McEnfee was very respectable, professional and curdious. I would definitely recommend and use your company again requesting Chris. He must be viewed as a valuable associate 😊

Joe’s very professional !! Excellent customer service.