Member Testimonials
Great hours Equipment Maintained
YMCA is a place to go, where there is something for everybody in my family to Enjoy. My Infant enjoys the Daycare,my 12 yr. old plays basketball, while I workout.
Kids
It helps me to keep active.
Their very supportive
I Would recommand it because it helped me physically and mentally.
They are all really friendly to my husband. He spends all day there while I'm at work.
Make you feel like part of the community
Provide a safe environment to exercise and a motivational staff to help people feel welcome.
Friendly service! Everything looks clean and well taken care of so you always feel safe.
The group classes are exceptional and the trainers are very good at providing quality classes and offering individual assistance to participants that are new.
Is a clean place, lots of amenities.
Makes people feel comfortable, regardless of whether you're there for a serious workout or just to walk on the treadmill. It's very vibrant, very diverse, and a total judgement-free zone.
Offer a variety of activities, especially I like the exercise machines and playing ball available at all times.
Nice staff.
Clean facility.
Lots of fitness equipment.
They are very nice and friendly at the Y - and make it feel family oriented. My daughters eyes light up every time I tell her that we are going to the Y!
The classes are timely and the leaders are sensitive to the needs of the class.
Keep people active
The Y provides activities for all ages very well. The trainers provided by the Y are excellent.
I can't speak for every program, but the ones I have experienced are well above average. Instructors and staff are terrific.
good instructors
Been very friendly and helpful.
Offer mix of exercise equipment.
So far the water groups have been consistently on time and as scheduled.
maintain the equipment
I love the AOL and Yoga classes. I like being able to choose any greater KC YMCA.
Wonderful hours
Very supportive. Friendly.
Provides a friendly and safe place to exercise
this ymca does a great job at not much. i was told i should come to a class on a Sunday and was promised child care would be available, that person never showed up and another employee had to be pulled to do it so i could attend the class (after i did the first 10 minutes of the class holding my baby and trying to tend to my other child). when i asked the person at the desk where the child care people were she assured me in a fairly condasending tone that "there is NEVER child watch on Sunday". i tried to explain to her that there was supposed to be a special reason for the day and she just kept repeating herself and didn't even try to assist me.
* first tip- all employees should be certified and up to date on training to step in and ready to step into the child watch area if they are needed.
*the paper towels for drying hands are set to a ridiculously short length so that i have to use 2 to 3 pieces to get my hands mostly dry.
CHILD WATCH and scheduling is poorly done. i have said before and will say again. a final person needs to go over and thru all schedules and lessons to make sure that there are no over laps and that child watch is avaliable. there have been several instances where child watch opens at the same time a class starts so there is no one there to check in the kids when they are dropped off, making the parent late for class or they must leave early, this makes some people uncomfortable and they dont want to walk in late or have to draw attention to leave early to pick them up.
Overall the attitude of the employees (not class instructors) is a very thats not my job kind of attitude, or the i dont have to do that if i dont feel like it. i see many lazy people more interested in their own conversations than greeting the patrons as they walk in or helping them scan the cards when their hands are full of children.
the staff could really use a full lesson in customer service and attention to detail. do everything you can to help your patrons with what they need.