Customer Testimonials
Culligan has quality products serviced by a most professional staff.
This has been the best experience from first contact for a quote to weeks after installation l. Brandon provided us a quote and provide ALL the options from equipment to payments. He was kind, personal and even liked to joke a bit with us. The installers who came out were also very nice and let me ask all my questions, some of which did not pertain directly to the equipment they were installing, like how do I cut my water off? The two gentleman were very helpful, kind and we enjoyed the experience. However, one of my favorite things about this company, in particular the Winchester office, is no mater where you are in the process, quote, installing or after the fact, calling this office you are always greeted pleasantly and they are always willing to answer your questions or if they do not know the answer directly, they WILL call you back with the answer. They are some of the nicest people.
Service was excellent. On time, professional and knew what he was doing!!
Long lasting products and friendly knowledgeable service.
I recently experienced a disruption in my water supply due to a damaged lamp sleeve, leaving me without water for the weekend. Upon contacting Culligan, they promptly dispatched a technician who resolved the issue within an hour. I am thoroughly impressed with their swift response and efficient service. Their commitment to customer satisfaction is evident, and I highly recommend Culligan for their exceptional service.
Our technician was friendly, knowledgeable, and efficient. Suggested that our water pressure for the unit was acceptable but somewhat low. We decided to have our well and tank inspected. This revealed that we had a bad impeller in the pump which caused it to run 24/7. Our electric bills had been mysteriously high for a couple of years and that is why! Thanks to our Culligan man, we are going to save a lot of money!
The product, the delivery notices, and service are excellent.
The softener is perfect for my needs.
Carry salt to basement!
Tech was extremely knowledgeable and informative
Customer service
Good product and service.
I have used the Culligan service since 2004. While there have been some issues during that time period, the people in Wheeling have always worked extremely hard to solve the problems that come up. I have been very happy with the techs, salt delivery and the office staff during this time. If you need this service, I highly recommend them.
Carlos was so kind and really walked us through the entire install process upon his arrival. He alerted us when the water would be shut off for a very short period of time. Our softener and drinking water system are working perfectly.
Great communication , excellent service !
Although I wasn't able to keep the service I would definitely get them again if I ever needed to. Winchester area Jackie and Brooke are by far the best people I have come across and haven't actually met in person! If I was still in the area and was able to provide my business services to them they would not have to pay. The tech Brian who came to pickup the equipment also an awesome guy and human being.
Convenient and reliable
Rick, the tech who came to my house to repair my water softener was excellent. He quickly diagnosed and repaired the problem. I was very pleased with his work.
your driver
Great products and awesome customer service!
We are senior citizens. That means that we are unable to carry the bags of salt down to the machine and empty them. Our delivery persons always come ready to take the bags down to the basement and load them. Any concerns are always dealt with promptly. And there are few of those.
Good products, salt, neutralizer, and so far my water system is holding up !!
Our water quality has improved immensely and salt usage been reduced 8-10 times
Your product was good and softener working correctly. The service man was excellent and he took time to explain everything he did to get my system up and working. Also he was polite and kind.
Nate checks the drum, offers good advice, and he is efficient.
They provide quality service. Always notifies me when they are going to deliver salt for my unit.
Professional, prompt, accessible.
Flexibility for quantities ordered and delivery dates.
Have equipment that will fit in tight spaces
Recommended by a rival water softener company!! That speaks volumes!
The technicians were wonderful. Very knowledgeable and explained how the equipment works and answered all my questions
customer service very accommodating
Professional and thorough