Easton

Customer Testimonials

Report a concern   January 6, 2026 — Rated 10 out of 10 by Patrick Wade Culligan of Maryland
What do you like about our products and services?

Professional

Report a concern   January 6, 2026 — Rated 10 out of 10 by Earl Mitchell Culligan of Maryland
What do you like about our products and services?

Prompt and very professional services and excellent products..

Report a concern   January 6, 2026 — Rated 10 out of 10 by V.L. Culligan of Belvidere
What do you like about our products and services?

Randy was very helpful in finding the propblem with my iron clear water system.

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.R. Culligan of DeKalb
What do you like about our products and services?

They always come when I need them and are very nice and helpful

Report a concern   January 6, 2026 — Rated 10 out of 10 by Ryan Ward Rock Valley Culligan
What do you like about our products and services?

Hi, I bought a water softener in 2022 that never worked and I'd always tell the salt delivery driver about it and had 2 of them come in to check. The 1st guy said the system was not set up correctly so we had to use a ton of water before it kicked on. They said it was good to go. I don't know anything about water softeners. I didn't know how long the salt was supposed to last. I waited a few months and told them. I'm still having problems it's not using any salt. Someone else came back and after they looked at. It told me to start beating it with a rubber mallet. The first time I did that I heard the salt break apart and fall down. I let it run the salt out. But when I came to refill it I noticed it was about 75% full of water. We finally got someone to come out today and he fixed it very quickly. His name is Will, he was super professional. He took all the time I needed to explain and even took extra to make sure. I spoke to him on behalf of my elderly grandparents because they don't understand but after making sure I understood and didn't have any more questions, he stopped on his way out to explain everything to my grand parents and even checked with them to see of they had any other questions or issues. He was happy to answer any questions. Extremely polite. He was even good to my dog and petted him while he waited for signatures.

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.M.S. Rock Valley Culligan
What do you like about our products and services?

Delivery Man very professional. Never a problem.

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.R. Culligan of Bolingbrook, Illinois
What do you like about our products and services?

The water taste very good, I use it for drinking and cooking.

Report a concern   January 6, 2026 — Rated 10 out of 10 by M.F. Culligan of Bolingbrook, Illinois
What do you like about our products and services?

You're a customer service and delivery.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Thomas Barbour Culligan of Maryland
What do you like about our products and services?

On time deliveries. Knowledgeable service people. Attention to detail. Real people answer the phone. Everyone is so kind!!

Report a concern   January 6, 2026 — Rated 9 out of 10 by D.N. Rock Valley Culligan
What do you like about our products and services?

Connivence………

Report a concern   January 6, 2026 — Rated 10 out of 10 by J.S. Culligan of Maryland
What do you like about our products and services?

Always prompt and knowledgeable

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.W. Rock Valley Culligan
What do you like about our products and services?

,,,Always deliver when they say they would
,,, Friendly courteous delivery people
,,, Automatic payments

Report a concern   January 6, 2026 — Rated 10 out of 10 by Jacquelyn Willer Culligan of Crystal Lake, Illinois
What do you like about our products and services?

Great service for a good product.

Report a concern   January 6, 2026 — Rated 10 out of 10 by D.D. Culligan of Springfield
What do you like about our products and services?

Culligan gives me reliably clean water from our well. The routine maintenance and filter/UV bulb replacements are always hassle-free and the techs are friendly, knowledgeable and informative. It is great peace of mind to be able to see, first-hand, the testing results on our system, and so be confident it is working properly. Also, their paperless billing and auto-pay options make it easy for me to make payments and check on my account from anywhere.

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.R. Culligan Water Conditioning of Winchester, Viginia
What do you like about our products and services?

Friendly customer service and delivery service is always on time and delivery person very helpful. Have been with you approximately 30 Years

Report a concern   January 6, 2026 — Rated 10 out of 10 by Chip Purvis Culligan of Fredericksburg
What do you like about our products and services?

Consistent Service

Report a concern   January 6, 2026 — Rated 10 out of 10 by V.J.M. Culligan of Springfield
What do you like about our products and services?

Love Culligan and our delivery man is the greatest. He always places the water on the rack for us.

Report a concern   January 6, 2026 — Rated 10 out of 10 by A.B. Culligan of Dixon
What do you like about our products and services?

Good service. Delivery is always on time.

Report a concern   January 6, 2026 — Rated 10 out of 10 by T.F. Culligan of Dixon
What do you like about our products and services?

Professional and courteous.

Report a concern   January 6, 2026 — Rated 10 out of 10 by William (Bill) Conard Rock Valley Culligan
What do you like about our products and services?

Serviceman was very professional and knew his job.

Report a concern   January 6, 2026 — Rated 10 out of 10 by P.G. Culligan of Crystal Lake, Illinois
What do you like about our products and services?

Convenience of salt delivery. Friendly, reliable service.

Report a concern   January 6, 2026 — Rated 9 out of 10 by Merle Bolt Culligan of Decatur
What do you like about our products and services?

We are retired and do not use a lot of salt. Even though we are not a large user, Culligan treats us just like a big account, delivery folks are pleasant, always put the salt in the softener for us. At first, I thought the cost was too high, but after a month or so, I realized we were not really buying product, as much as we were buying service. That service is worth the price.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Susan Mason Culligan of Maryland
What do you like about our products and services?

The water is quality. The delivery schedule is given in advance and reminders are sent to put water bottles out for the day of delivery. When I have contacted customer service they have always been attentive and responded within less than 24-hours. I had numerous other water delivery services prior to contracting with Culligan and none of them compare to Culligan.

Report a concern   January 6, 2026 — Rated 9 out of 10 by A.B. Culligan of Fredericksburg
What do you like about our products and services?

I like that I can talk to a staff member right away over the phone. I also like that Culligan is dependable.

Report a concern   January 6, 2026 — Rated 10 out of 10 by Leslie Hucul Culligan of Las Vegas
What do you like about our products and services?

Love the product service was great didn’t like the 250 disconnect fee, but the customer care team was kind enough to waive that

Report a concern   January 6, 2026 — Rated 10 out of 10 by B.M. Culligan of Las Vegas
What do you like about our products and services?

Excellent customer service all around

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.M. Culligan of Dixon
What do you like about our products and services?

Besides the convenience of having water softener salt delivered, I appreciate having someone come to check that the equipment is running properly.

Report a concern   January 6, 2026 — Rated 10 out of 10 by S.C. Culligan of Wheeling
What do you like about our products and services?

Great service - only wish we could have seen someone sooner, but understand the challenges facing the industry. Couldn't be happier with our Culligan softener and the service provided. Thank you

Report a concern   January 6, 2026 — Rated 10 out of 10 by L.R. Culligan of Bolingbrook, Illinois
What do you like about our products and services?

The friendly polite & professional service

Report a concern   January 6, 2026 — Rated 10 out of 10 by K.L. Culligan of Dixon
What do you like about our products and services?

Easy!


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