Zerorez Austin
1011 S Heatherwilde Blvd Suite 230
Pflugerville
TX 78660
United States

Client Testimonials

Report a concern   February 4, 2021 — Rated 10 out of 10 by A.B. Zerorez Austin
What do you like about our products and services?

Everyone was very professional and communication was great. Thank you!

Report a concern   February 4, 2021 — Rated 9 out of 10 by P.W. Zerorez Austin
What do you like about our products and services?

Excellent service from Jose.
Carpet always looks and smells great when he's finished.
Appreciate that there's not any detergent residue; carpet remains clean longer.

I would like to utilize additional services like pet treatments more often; but not when they more than double the price.

Report a concern   February 4, 2021 — Rated 10 out of 10 by S.F. Zerorez Austin
What do you like about our products and services?

Amazing! Jose was great! Will definitely book y'all again and request Jose. He was timely, nice, efficient and did a wonderful job. Thank you!

Report a concern   February 4, 2021 — Rated 10 out of 10 by J.M. Zerorez Austin
What do you like about our products and services?

That no detergents are used

Report a concern   February 3, 2021 — Rated 10 out of 10 by S.M. Zerorez Austin
What do you like about our products and services?

Stephen, who cleaned my carpets, was professional and thorough. Since this was my first time using this company, he explained and demonstrated all the steps he would take. He worked steadily, and I am so pleased with the results. The products were able to remove dirt and grime I didn’t know were there. My dog had been sick, and the products were able to remove the stains and odors. I am very pleased with this company because of the combination of Stephen’s skill and the quality of the products.

Report a concern   February 3, 2021 — Rated 10 out of 10 by H.M. Zerorez Austin
What do you like about our products and services?

Jose Rodriguez was fantastic. Everything looks wonderful and dried super quickly!

Report a concern   February 3, 2021 — Rated 10 out of 10 by T.N. Zerorez Austin
What do you like about our products and services?

The job was well done and the man who came was a really nice man.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Earl Lewis Zerorez Austin
What do you like about our products and services?

We cannot believe what a great job the guys did for us! Courteous, prompt, efficient, made very old, dirty carpet look like new again! Very pleased. Highly recommend to anyone--and to make it even better, the charges were unbelievably reasonable!

Report a concern   February 2, 2021 — Rated 10 out of 10 by Ted Kvapil Zerorez Austin
What do you like about our products and services?

Great service and quality work

Report a concern   February 1, 2021 — Rated 10 out of 10 by Ann Umberhocker Zerorez Austin
What do you like about our products and services?

The service was professional, fast and thorough. Our carpets look like new.

Report a concern   February 1, 2021 — Rated 10 out of 10 by J.L. Zerorez Austin
What do you like about our products and services?

The tech you sent to my home was absolutely awesome! He was professional took time to educate me about the process and even made an upsell of services to me by taking care of my stairs. I will definitely come back!

Report a concern   January 30, 2021 — Rated 10 out of 10 by Katie Lalla Zerorez Austin
What do you like about our products and services?

Outstanding job!!!! I will let everyone I know how fabulous my floors look👍🏻👍🏻

Report a concern   January 30, 2021 — Rated 9 out of 10 by G.G. Zerorez Austin
What do you like about our products and services?

It was simple to set up the service appointment. The technicians were pleasant, informative and professional, as well as courteous. When the van began to malfunction, the lead tech recognized that right away and called for a replacement van to complete the project. I plan to use them again for future cleaning projects.

Report a concern   January 30, 2021 — Rated 10 out of 10 by G.M. Zerorez Austin
What do you like about our products and services?

No soap residue
Very friendly and quick scheduling

Report a concern   January 29, 2021 — Rated 10 out of 10 by Joseph De Luna Zerorez Austin
What do you like about our products and services?

Great service!

Report a concern   January 29, 2021 — Rated 9 out of 10 by S.C. Zerorez Austin
What do you like about our products and services?

The floors look like they are brand new

Report a concern   January 29, 2021 — Rated 10 out of 10 by Sylvia Galarza Zerorez Austin
What do you like about our products and services?

I was very impressed and satisfied with the customer service!! K and Sam went out of their way to carefully clean the carpet in a bedroom and my upholstery leaving them looking great and smelling much better!! I will definitely use Zerorez again and would recommend them for your next carpet cleaning or upholstery cleaning!!

A happy and satisfied customer,
Sylvia Galarza

Report a concern   January 28, 2021 — Rated 10 out of 10 by E.C. Zerorez Austin
What do you like about our products and services?

Friendly service person who was quick, high quality, nice, and really good at his job!

Report a concern   January 28, 2021 — Rated 10 out of 10 by D.J. Zerorez Austin
What do you like about our products and services?

Your carpet cleaning got out all the though stains, and was priced reasonably. You were also fast to respond. Great business!

Report a concern   January 28, 2021 — Rated 10 out of 10 by O.J. Zerorez Austin
What do you like about our products and services?

Paul is the best !!

Report a concern   January 27, 2021 — Rated 10 out of 10 by D.N. Zerorez Austin
What do you like about our products and services?

The technicians efficiently get the job done well and the carpet dries quickly. The pricing is fair and highly competitive.

What I don’t like is being giving a 3 hour time frame to show up on 2 different days and the technician being a ‘no show’ on one day. I rescheduled and my arrival time frame was 10 am to 1 pm and the technician added on work to his prior job. No one called me and he didn’t show up till 3:15 pm. When I questioned him he said ‘it’s not my fault, the office is supposed to keep up with my schedule and call the customer. This definitely needs to be throughly reviewing & addressed. I love your results but it’s not acceptable to no show with no phone call or miss the arrival window and no phone call. If it happens again I’ll change carpet cleaners . We have had you clean our carpets 6-7 times over the last 3 years! Do better on meeting the arrival windows. You can’t have your techs up selling prior customers and missing or arriving very late to already scheduled customers!

Report a concern   January 27, 2021 — Rated 10 out of 10 by T.P. Zerorez Austin
What do you like about our products and services?

I was very pleased with "Beau" and the way he presented himself when he came to our home to clean our carpets and stone floors.

Report a concern   January 26, 2021 — Rated 10 out of 10 by T.H. Zerorez Austin
What do you like about our products and services?

Everything

Report a concern   January 26, 2021 — Rated 10 out of 10 by D.L. Zerorez Austin
What do you like about our products and services?

The people re courteous and prompt, the product works, and the rates are great.

Report a concern   January 24, 2021 — Rated 10 out of 10 by Janie Williams Zerorez Austin
What do you like about our products and services?

Staff is very polite and courteous. The team this time , as always, was awesome. Went above and beyond.

Report a concern   January 23, 2021 — Rated 10 out of 10 by R.R. Zerorez Austin
What do you like about our products and services?

Joe and Kyle were professional and quick. Plan to request them for future services.

Report a concern   January 23, 2021 — Rated 10 out of 10 by C.K. Zerorez Austin
What do you like about our products and services?

Great service! Fast, friendly and great cleaning quality!

Report a concern   January 23, 2021 — Rated 10 out of 10 by Diana Ramirez Zerorez Austin
What do you like about our products and services?

Prompt response to inquiries and scheduling.

Arrived as scheduled.

Was safe and respectful, worked thoroughly and fast.

Report a concern   January 22, 2021 — Rated 10 out of 10 by Scott Burkman Zerorez Austin
What do you like about our products and services?

The service provided exceeded our expectations for the 'level of clean' and appearance. The team assigned was very professional and effective. I normally 'hate' carpet but ZeroRez has made it more comfortable

Report a concern   January 22, 2021 — Rated 10 out of 10 by Sharon Ries Zerorez Austin
What do you like about our products and services?

All I can say is if you need your carpets cleaned, call Zerorez!!! Beau did a fabulous job with all 3 carpets in the bedrooms and the grout in bathroom was done for free!!! It all looks brand new!!! He was thorough, professional and a great guy!! He explained everything and went through it all once it was finished. I had him take 2 rugs back with him for cleaning as well. I am just super pleased with the results and the value for the price !! Don’t hesitate to call Zerorez!!!


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