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Customer Testimonials
Warranty service was great last year. Parts personal are friendly and knowledgeable. They even remember me when I visit the store.
They made us feel like we were valued customers.
Had a good salesman, viewed products online, guided us through inventory and then we came in person to see the camper. Gary had good knowledge, listened well and walked us through the unit. Good buying experience overall.
Mobile tech service is the best . I’ve read online forums where people we waiting months to get in for service . The only downside so far was the PDI where it was more of a Sales trip rather than actually learning about the camper , as well as a lot
Of the interior items were not addressed , like missing caulking , sawdust and staples all over , door finish peeling .
Overall happy with our purchase . Grand design and prep people should pay more attention to detail. We also paid for the exterior coating which I don’t think was applied .
Service during and after our purchase has been great.
24/7 servce
Great service
Very good service and great peopel
Matt was willing to meet us after hours to show us trailers and was knowledgeable and helpful
Service has been excellent
Quick follow-up on any repairs etc needed with my RV.
Good
Great sales team to deal with, very quick and clear on everything! And the delivery team was quick, efficient, and very friendly! Appreciated the few tips on how to run the trailer when we met him!
Excellent service
Great communication
Quick and easy
Callback and customer service has been excellent during these times
Excellent service
We have high praise for our salesperson, Matt. He dealt with us with respect, returning our calls almost immediately from the very beginning. No question was too small for him, and the product he recommended turned out to be perfect for us. He saw the sale and pick up right through to completion. Very professional.
We love the service department people, vans, response time.
Friendly and accommodating staff.
Service is amazing
Roadside assistance was exceptional when we had fridge trouble. The tech was fantastic.
Very good service and prompt
Top of the products and service is second to none
The staff and sales are great people to deal with. The roadside service is second to none. Quick and efficient.
When an appointment is booked the trailer is worked on as planned at the estimated price no surprises. The work is done extremely well, the right way first time.
A great bunch of people doing great work.
Thank You
very good service - prompt response to any issues
We like our camper and but more important are the people who work there they are always friendly and helpful.
Quality. Service.
On site service is incredible,
Road side service at our site has been unbelievable good and you make us as first time owners that no question is unacceptable.
Good variety of trailers and helpful staff!!. Not pushy!!