Zerorez of Pittsburgh
453 Lowries Run Rd
Pittsburgh
PA 15237
United States

Client Testimonials

Report a concern   January 18, 2017 — Rated 10 out of 10 by Paula Rounda Zerorez of Pittsburgh
What do you like about our products and services?

A great service tech, carpets look brand new! Fantastic job and highly recommend!

Report a concern   January 18, 2017 — Rated 10 out of 10 by Brian Locke Zerorez of Pittsburgh
What do you like about our products and services?

I liked the fact that there was not a long waiting period for dampness or no chemical smells. Jerry was great and very knowledgable of the many questions that I asked him. Keep up the good work.

Report a concern   January 17, 2017 — Rated 10 out of 10 by S.M. Zerorez of Pittsburgh
What do you like about our products and services?

Friendly and knowgable technician. Natural cleaning solution.

Report a concern   January 17, 2017 — Rated 10 out of 10 by K.K. Zerorez of Pittsburgh
What do you like about our products and services?

Hoytt was awesome

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.K. Zerorez of Pittsburgh
What do you like about our products and services?

Dried quickly smelled gr8 looks clean thank u

Report a concern   January 16, 2017 — Rated 10 out of 10 by J.S. Zerorez of Pittsburgh
What do you like about our products and services?

Everything. All we had to do was make a call and leave the rest to Zerorez! Joe was professional, polite, and patient. Couldn't ask for a better rug cleaning experience.

Report a concern   January 16, 2017 — Rated 10 out of 10 by Bert Cherry Zerorez of Pittsburgh
What do you like about our products and services?

on time and got rid of any stains we had, very professional tech

Report a concern   January 15, 2017 — Rated 10 out of 10 by M.B. Zerorez of Pittsburgh
What do you like about our products and services?

everything

Report a concern   January 15, 2017 — Rated 10 out of 10 by J.S. Zerorez of Pittsburgh
What do you like about our products and services?

I was really pleasantly surprised at how well the products used to clean my water stained carpet worked. And Hoyt Mayes, my tech, did a great job of explaining the process and keeping me updated on the progress and what a huge difference it made. Couldn't be happier!

Report a concern   January 15, 2017 — Rated 10 out of 10 by Brian Werner Zerorez of Pittsburgh
What do you like about our products and services?

Timely. So efficient. The carpets look great!

Report a concern   January 15, 2017 — Rated 10 out of 10 by Tonya Johnson Zerorez of Pittsburgh
What do you like about our products and services?

John was very helpful and professional and cared about the service he provided. He showed pride in himself, his company and his work. The products he used cleaned my carpet well.

Report a concern   January 14, 2017 — Rated 10 out of 10 by S.M. Zerorez of Pittsburgh
What do you like about our products and services?

Chris Compton and Cody Zacherl were professional, friendly and competent technicians. They did a terrific job cleaning our carpeting, making sure we were completely satisfied. I highly recommend Zerorez of Pittsburgh!

Report a concern   January 14, 2017 — Rated 10 out of 10 by William Moore Zerorez of Pittsburgh
What do you like about our products and services?

The service was prompt, and very pleasant. He did a quick, thorough job and explained everything. The results were fantastic. All of the major spots were gone. I didn't think they would get it clean. It looks so much better.

Report a concern   January 13, 2017 — Rated 10 out of 10 by Nikole Sullivan Zerorez of Pittsburgh
What do you like about our products and services?

Easy, reasonably priced, dried within a few hours completely!!
No chemical smell!

Report a concern   January 13, 2017 — Rated 10 out of 10 by M.G. Zerorez of Pittsburgh
What do you like about our products and services?

The carpet looks great, liked the citrus smell

Report a concern   January 13, 2017 — Rated 9 out of 10 by S.H. Zerorez of Pittsburgh
What do you like about our products and services?

The feel of the carpet since it has dried is wonderful.

Report a concern   January 13, 2017 — Rated 10 out of 10 by Denise Schmitt Zerorez of Pittsburgh
What do you like about our products and services?

Cody did a great job! He was very professional. Removed stains that the last two carpet cleaning services were not able or did not try hard enough to remove. Placed a tarp over my front door to keep the cold air out. Placed fans in rooms to speed drying. Price was very reasonable . I've been getting my carpets cleaned yearly for the last 15-20 years and zerorez has surpassed any service I've ever used. Most professional, best price and best results! Thank you! I'll be scheduling to have my tile and grout cleaned and sealed in the near future. I've already recommended zerorez to a friend!

Report a concern   January 13, 2017 — Rated 9 out of 10 by S.T. Zerorez of Pittsburgh
What do you like about our products and services?

Dave was wonderful and my couch looks 1000 times better!

Report a concern   January 13, 2017 — Rated 9 out of 10 by E.L. Zerorez of Pittsburgh
What do you like about our products and services?

Quick response, great quality, and the technician was very kind.

Report a concern   January 13, 2017 — Rated 10 out of 10 by S.S. Zerorez of Pittsburgh
What do you like about our products and services?

Your service tech was very nice and cleaned our carpet quickly....

Report a concern   January 13, 2017 — Rated 10 out of 10 by E.H. Zerorez of Pittsburgh
What do you like about our products and services?

The results are amazing! Our carpets look brand new. Thank you!

Report a concern   January 11, 2017 — Rated 10 out of 10 by Erica Livingston Zerorez of Pittsburgh
What do you like about our products and services?

We had pet odor issues in our daughters' playroom from cat urine. We had tried - with no success - to take care of it ourselves, so we called Zerorez. When the first pad extraction didn't completely remove the odor, I called to see what on earth we could do (hoping against hope that they'd be able to do something) short of pulling up and replacing the carpet. We got a window of the following afternoon. Rachel called to follow up the next day after I'd completed an online survey (I wasnt thrilled with the lingering smell!) and she got a team out that afternoon (before we were scheduled for our second appointment). Chris and Hoyt came to our house, and now there is no smell.

At all.

If I hadn't seen them working, I'd swear it was new carpet (except without the awful new carpet smell). Not only did Chris take the time to completely get rid of the smell, but he explained WHY he was doing what he was doing. He let me get down and smell the carpet (and the pad!) to make sure that there was no smell anywhere. And when I found an area that still had an odor, Chris went and did that section again. He didn't say he'd already done it or that the smell would go away. He took care of it with no complaints and "made it right".

To say that this was the best customer service I have ever experienced is not an understatement. I have never had a company be so responsive to a problem or so hard-working to "make it right". Not only does the company live up to its namethere no residue - no sticky, tacky residue left when you touch the carpet - but their people truly care about doing the job right and "making it right" for their customers.

Thank you for saving our daughters' playroom carpet, but more importantly - thank you for such incredible customer service. Chris, Hoyt, and Rachel - you have made us customers for life.

Report a concern   January 11, 2017 — Rated 10 out of 10 by J.L. Zerorez of Pittsburgh
What do you like about our products and services?

The technician did a great job, very professional and the carpets looked great when he finished.

Report a concern   January 10, 2017 — Rated 10 out of 10 by L.T. Zerorez of Pittsburgh
What do you like about our products and services?

I was impressed with the protective coating, already had a chance to see it in action. I spilled tea on the carpet and it came right up! The employees worked very hard to get the carpets clean. They were quick, efficient, pleasant and professional.

Report a concern   January 9, 2017 — Rated 10 out of 10 by J.F. Zerorez of Pittsburgh
What do you like about our products and services?

very clean, fresh smell, best carpet cleaning

Report a concern   January 9, 2017 — Rated 10 out of 10 by C.B. Zerorez of Pittsburgh
What do you like about our products and services?

I was completely shocked over how clean my living room carpet was after your services That particular room had the oldest carpet in our house and it pretty much looked new again. Also the service technician was extremely friendly.

Report a concern   January 8, 2017 — Rated 9 out of 10 by K.J. Zerorez of Pittsburgh
What do you like about our products and services?

The job was great ,looks good and the technician was fantastic polite,on time,explained the process i cannot say enough about the young man .

Report a concern   January 8, 2017 — Rated 10 out of 10 by S.B. Zerorez of Pittsburgh
What do you like about our products and services?

Jerry Ward the technician was extremely helpful and thorough

The price was higher than I wanted but I'd use Zerrez again

Report a concern   January 8, 2017 — Rated 10 out of 10 by M.D. Zerorez of Pittsburgh
What do you like about our products and services?

Not harmful to pets or children

Report a concern   January 8, 2017 — Rated 10 out of 10 by C.N. Zerorez of Pittsburgh
What do you like about our products and services?

Price is reasonable. Associate was friendly. No chemical smells or residue left.


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