Patient Testimonials
Location and Dr Picerno, he was so nice, answered all our questions.
Great folks working there, very efficient, didn’t have to wait long, very personable and kind, moved the process along with finding out the problem quickly. Thank you
No comment
Doctor was very knowledgeable and took the time to explain the issues and plan to move forward.
Everyone was very professional. I didn't have to wait long to be called in the back. Everyone I came in contact with were very pleasant. All my questions were answer with no problem. Thanks for a Great Visit at JOI.
Great and love Dr. Whitaker.
Good to deal with. Thank you
There was minimal wait time and the doctor and nurses were very very nice.
Very professional and fast
Great service from everyone.
The courtesy and helpfulness of all employees that I had contact with, not just Dr. Young.
Dr. Young impressed with his confidence to be able to make my quality of life better. He also appreciated the state of both my knees and all my trauma to my body to get me into their present condition. He ordered multiple x-rays to really see and explain to me the current situation. He clearly and completely explained my options for surgery to improve my mobility.
I have had shoulder surgery and now getting ready for foot surgery. Both doctors have been very helpful, knowledgeable, and pleasant to work with. And I was able to get an appointment quickly!
Dr
They are willing and committed to help it’s customers receive great treatment. I am so glad they are treating me with kindness and professionalism
The check in process was fast and efficient. As a new patient, I tried to fill out the information on line and could not sign it. The nursing staff and x=ray department were very friendly and made you feel at ease. I will be back because I have to meet with another doctor at JOI
Prompt, professional, knowledgeable and caring!
Very professional, appointments on time, great doctor.
My appointment was on time and Dr. was very good and explained everything and was compassionate.
Very good Dr G Smith and staff were very friendly and helpful
Professionalism.
Caring, and professional
Good doctors and staff
The Fernandina front desk personnel and all of the attending staff. They are a treasure in such stressful jobs.
Professional service and care for the patient
Got me into doctor quickly. Answered all questions. Not in a hurry. Very helpful with getting needed care and insurance people. Doctor was very caring.
I liked everything about the services. Was able to see the doctor and staff in a very timely manner and was treated with respect and professionalism.
Friendly, fast, efficient.
Doctor and staff were kind. Did not like IPad-like check-in, very confusing and stressful
how about an old pencil and paper check in. I requested that you send me online papers to fill out, I requested online and three times by phone and never got them, very upset I had to struggle with filling in the computer screen
Their professional friendly clear and concise

Very professional and comprehensive.