Patient Testimonials
i really liked the doctor
Very prompt and professional. He took care of my needs. Thank you!
Dr Gould was excellent. His staff, especially Josh was very helpful. All of the surgery stall was great.
Everything. From arrival to exiting the building, all was perfect. Dr, assistants & techs were great.
The streamlined service. It’s the most efficiently run doctors office I’ve ever been in ! All the staff was friendly and seemed to be happy at their job. Nice experience.!
Very professional.
Not being on time
The entire experience was awesome
The doctor and the entire staff are very client friendly. The appointment was timely and provided answers to all my questions and offered a clear path forward.
What was not good was the inability to obtain an appointment through your central scheduling department. Twice, I hung on the phone for over 25 minutes while the recording said they would answer shortly. Then both times the recording offered the option to leave my number and they would call back but they never did. I had severe pain and the delay in responding was very difficult for me. Finally I drove to the Fernandina Beach office and made an appointment directly with them. The lack of client service is unforgivable and needs to be addressed to correct it.
Thank goodness for the local staff in Fernandina Beach, otherwise I would be seeking another practice for orthopedic treatment.
FAST ATTENTION AND EXCELLENT SERVICES
Efficient staff, good communication, complete care.
People who were professional and gave me the feeling that they had answers for any questions or concerns that I had about my knee.
Wait time was t bad...professionalism and kind staff
Staff and doctor are very friendly. The one major problem is when they tell you they will call you the next day and they don't, and you can't get a call back from anyone. Very frustrating.
Friendly, efficient and hard working staff.
Friendly and professional.
competent and knowledgable professionals
Not done with this journey yet but so far JOI has been great. Dr., staff and hospital has been excellent!
A bit of a wait to see my doctor but satisfied after meeting with the doctor.
Your facilities are clean and orderly. Everything has a flow…no every little detail being an issue to overcome. Love the doctors and the staff!
DO. Martin,A and staff very friendly and professional.
Prompt service and the doctor took his time explaining everything to me.
Dr Avon Thron is down to earth and helpful
Profesionalismo and care for patients or customers
Your personnel are professional, efficient and attentive. Your facilities are clean, organized.
Dr. C was very gentle when setting my bones back in place before wrapping it back up. He is a very sweet and kind hearted.
The staff were all sweet and kind as well.
My first time at Baptist south location… everyone who worked there from check in, medical assistant, X-ray tech and Dr Savarese was very very friendly! I’m in the medical field and this is how an office should operate! With smiles, rainbow and sunshine!
The Dr and the team were professional and supportive.
Efficient & courteous
The doctors spend the time and are very thorough!