Patient Testimonials
They listened, took time with me and discussed options
EXELENT ! ! ! ! ! ! ! !
Efficiency
All staff members were pleasant
X-ray process was fast, professional, accurate- easy peasy!
Did not have to wait very long before seeing the Doc
Very efficient moving people to there respective appt.
Dr Mark Gould was very good. Took care of my problem right away. Thanks for your service Mark and thank you very much for your professionalism and forget me out of pain so quickly. Thanks
I LIKE the physician
Dr Ero was very attentive to my needs.
He recommended various procedures and medications
Convenient location and friendly, efficient staff.
The staff is very polite and helpful and professional Dr Crenshaw is the best, he listens very carefully to your needs.
Ease of access
Fast friendly service professional
Everybody seemed organised and friendly. And I didn’t have to wait too long to see the doctor
The Dr's are very knowledgeable and caring.
Promptness of appointment. Professionalism of attending physician. My comfort level of interaction with the physician. Cleanliness of office.
I saw Dr. Von Thron for what I thought was a hip problem. He carefully examined me and found that I also had a lower spine problem that was contributing to my hip problem. He suggested that I start with physical therapy first to strengthen the muscles before even talking about injections or surgery, I very much liked this approach to try to help my own body heal itself.
The professional health care provided at my last visit. The staff and medical team were nothing short of outstanding.
Awesome
All of the following areas were excellent:
Initial visit
My doctor Dr J Von Thron
My anesteologist, Dr Martin
Pre op and post op nurses and admin staff
Cleanliness
Dr Solis was great. He took his time to explain everything to me to both pro and cons. He gave me three choices and explained all three.
He was totally professional and he didn’t care how long he was with me as you know some doctors are in and out fast.
Great office and greater doctor. Dr Solis
First name removed
Check in was fantastic, easy going and well explained. Physician was extremely personable, explained everything clearly and answered all questions patiently. Check out was not as pleasant, she was impatient with questions, and said she could not help with signing up for the portal because it was not her job to do so. She also could not print out information regarding our visit, which we understood but made us feel like we were asking her to do too much or that we were annoying her with questions. Aside from the person at check-out, everything else went swimmingly.
Very efficient customer service. Medical staff is professional and caring.
Ease of getting appointment, ease of check in from home, friendly staff, thorough explanation of diagnosis.
You scheduled an appointment quickly. Your APRN was excellent teaching and providing choices.
Personal attention, prompt appointments, friendly staff and overall a nice place to attend for care.
Locations
Locations of JOI physical therapy practices extended into neighborhoods a great plus.
Dr Kitay has been very personable, informative and is aware of the individual patients needs . He’s aware of each patient and has a practical approach to work
with and reassuring .
Problem was quickly diagnosed. The response was matter of fact.
The people
Very attentive, knowledgeable, excellent surgeon and good bedside manner. Also has a great support staff.
Professional staff. Short waiting time. Dr was amazing