Patient Testimonials
Fast, efficient and professional.
The staff was really friendly. The wait was very short and was called back to see the doctor at my appointment time. Dr Bell was very friendly and explained everything to me. Answered all my questions, and gave me information to help me correct my problem. I live in Hilliard and it is a very long drive, but I will make the drive anytime because my experience there was fantastic.
Very thorough and professional beautiful friendly staff, from the schedulers to the MA and of course PA John❤️
confidence in quality service
I am a new patient and i found this office to be very professional with a comfortable atmosphere. The staff is so warm and friendly which helps ease your nerves. Pre-registration on line was very easy. After my appointment with Dr. Gould I decided that the Lapiplasty bunion correction surgery was definitely going to help correct the problem I’m having with my right foot. He spent time with me, explained the procedure, answered my questions and really made me feel comfortable. The appointment was not rushed and when I left I was very satisfied with my decision.
Efficient
The office was clean
The doctor was thorough and knowledgeable
Nice people
You gave me options
Pleasant staff
Organized, Polite, Curtious, & Informative.
Staff and service
Easy of making an appointment, Doctors and staff.
Helpful and friendly. The only place to go for orthopedics.
It was my 1st time going there I was very impressed
Thoroughness of: the exam, review and discussion associated with the doctors assessment of the xrays taken.
Dr. Tandron is amazing!
Very professional staff, efficient handling of administrative functions, clearly they value the patient and treated me with respect and care, My experience with Dr. Kaplan was extraordinary, thorough examination, open discussion about the situation, need for more testing discussed and he saw to it that I was fitted with a brace that would stabilize my knee until a pathway forward could be determined.
Outstanding!
Nice doctor. Through and knowledgeable
Drs
Customer service
Time it took
The staff is very nice
good service
Efficient, courteous staff. Skilled, trustworthy, personal and professional Doctors.
The whole process from start to finish is outstanding. Not a lot of wasted time in seeing the Doctors or with the check in. Courteous and helpful staff!
Professional
Very attentive and knowledgeable doctor. I was treated with an injection and a plan for follow up.
Friendly staff, clean facility
Quick check in and very attentive staff . Doctor was amazing and made me feel comfortable .
Everything!

KOI is the best ortho care in Jax. The entire staff is knowledgeable and clearing and go above and beyond to meet your needs. I am so impressed with the care provided