Patient Testimonials
The process was smooth and efficient. The people that I dealt with were very professional and courteous.
Very efficient office, with friendly, professional staff.
Everyone is nice
Great Doctors
Very efficient office procedures. Dr Von Thron is an exceptional listener and thoroughly explains details in a way that is easy for the patient to understand.
Everyone was very professional.
Everyone is professional and friendly!
I am very happy with the treatment and care
Dr A. Martin and his staff deliver to me every time I come in.
Thank you!
Sincerely, Name removed
Personal care.
Excellent care. Professional and kind.
My 1st visit in years and don't have any feedback at this time. I have a f/u next wk from my mri and may have more to offer.
Dr. Martin took time and looked at my chart as a new pati3nt and offer new treatment ideas. He g@ve me hope.
This was my first visit to JOI in many years and my first appointment with Dr. Carlos Tandron. I arrived an hour early and was pleasantly surprised to be seen almost immediately. The staff were extremely helpful and I found the facility to be top notch. Everything was clean, orderly, and led to a very pleasant experience.
Dr. Tandron's assistants were the very best. All seemed to be genuinely concerned about my issues. Even the Xray technicians were incredible. Another plus for JOI.
Met Dr. Tandron, and found him to be very professional, personable, and considerate to my lack of knowledge about orthopaedic issues. He took the time to explain everything concerning my condition and made sure I fully understood what he was doing and all treatment options.
In summation, I obviously highly recommend the Jacksonville Orthopaedic Institute and will continue to see Dr. Tandron for all my ortho issues. Thanks for everything!
Caring, compassionate people.
Service was fast
Easy appointment scheduling. Friendly office staff
Great visits with Dr Smith. He examined me and ordered tests right away. I saw him Monday with an ongoing issue and by Wednesday I had my diagnosis and a Treatment Plan was set up for me.
Chech in is quick & streamlined with no long waits and you will be seen by your specialist right on schedule.
Efficient
Doctor Young and Kendell are wonderful. He takes care of your issue and always makes you feel better. Kendell is receptive and can always be relied on to assist you in person or on a call. I'm happy to be under Dr. Youngs care.
My appointment went quickly and everyone was so nice.
Quick trustworthy and friendly staff. I truly appreciate the service I received and look forward to seeing them soon
I liked everything about this practice. I especially liked Dr. Madden. She’s very knowledgeable, diagnosed me and treated the issue. Next day I’m feeling much better.
Promptness
EZ access
Sound medical plans
The staff was friendly and helpful. Dr. Solis explained everything clearly.
The professionalism and Dr. SNYDER are the best!
JOI helped me in the past with my back. Back again for the same thing. Staff are very friendly & knowledgeable.
Getting me in a quick and timely manner was so appreciated. Dr. Kaplan explained everything thoroughly and staff was kind and caring. Seeing an orthopedic after a fall is never something you want to do , but JOI made it much easier.
Location
They were friendly and professional. The technician and doctor listened and were easy to communicate with.
Staff are very professional and friendly.
Efficient, competent and friendly staff. John Von Thron very professional - also has great bedside manner.