Guest Testimonials
I am a Santikos regular and never have a bad experience. I love the theaters ever since I worked at the northwest back in the day. The only small complaint I have is that the popcorn in those machines is never very hot. However if I request fresh they always accommodate. Therefore, I just want to say keep up the good work and good service.
Enjoyed our visit to the Galaxy. First time there in years. Glad to see it's remodeled.
Clean theatre. Nice big seats. Friendly, attentive staff!
Clean place. Most of the time the ppl at the counter are fast, some times they really slow down like they don't care, but the theater is clean, good screens. The times I have ordered food is fast and hot. I'm happy over all
Reclining seats. GREAT CUSTOMER SERVICE
Staff, food, and seats
I love this theater! Always has friendly people working and I love the food and bar.
Very friendly staff and great experience
Glad it’s back to watching movies on the big screen
Love the reclining seats. The stag is amazing as well. They are all very friendly and courteous.
First time for Galaxy. Had no idea where things were. Workers were so helpful and patient. We’re 70 yrs old and we will certainly return.
The staff was very friendly and professional, and the theater was very clean.
My visit was early afternoon so it was not many people around.
Comfort sitting, the food and the polite staff
Very nice miss it
The movies
Your employees are very warm and welcoming! This is my home theater always!! Cheers
Clean and very cheerful employees. Extra love the hot dogs here!
No issues from start to finish
The customer service from everyone I encountered was outstanding!
Super easy to make ticket purchase on kiosk. Fast service at concessions.
Seats, sounds
Great atmosphere and great customer service.
It was very Clean and Friendly Customer Service.
Always great! I hate they changed the margarita mix recipes. I don’t like it now
The seating
In my community. Love the upgrades. Close to home
Great Service! Great environment!
Cleanliness, kindness
We went on Military Monday to get the special on tickets, food and drink. Unfortunately Galaxy did not have a large size of the popcorn in stock there was only a regular bag in stock. We wanted a large but not only were we unable to get the large size, they also gave us the regular size and charged us $8 which was not fair because we wanted a large but because it was unavailable we had to get a regular size and then were charged more. We went back to let the cashier know and after some discussion they let us take another bag to compensate. Also instead of letting us know that the large drink was also on special the cashier charged us the regular price for the regular drink instead of letting us know that we could get a large it would have saved us some money as well. To try and remedy that they gave us another drink. We were late to our movie so we left to go to our theater room to start the movie. After we got home we reviewed our receipt and we realized that even with them trying to remedy the situation with the bag and drink we were overcharged. We got charged the regular price on our daughters movie ticket instead of being the military special and the cost of everything would have been less than the $40 we spent.
Popcorn machine