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Guest Testimonials
I like the recliners in the bar service
Love the recliners!
Safe friendly clean smoothly managed and pleasant staff.
Very comfortable seats.
Love the full bar, seats and food. Don’t like that I can’t redeem my free ticket online.
Great customer service, good food, easy ticket buying and every is always theater is clean.
Theater very clean and neat. Popcorn always fresh and hot. Buying tickets online very easy.
Very satisfied...
Friendly and polite service. Clean facility. Good experience
Best theatre in SA
I'll be glad to share, but do not keep asking me to respond to a survey, because I've gone to a movie!
I enjoy the Embassy because of the comfortable reclining seats, the bar and the food options.
great seats
Clean, comfortable theater
Fresh popcorn and recliners.
Warm and clean.
Loved the reclining seats and the bar the most!
Cost and comfort
We absolutely love everything about Santikos especially Embassy and Bijou. The food, the bar and the seats are awesome!! I even treat myself and go alone to escape or treat myself. I am a rewards member. Love the Santikos company!!
Yesterday was one time we were very disappointed because my husband left his jacket a NorthFace $200 dollar jacket at our seat. We were at the 7:45 feature of Dark Waters @ Embassy and there were no guests on our far rear row and maybe only 5 other guests total(theater 3). He immediately went back to get his jacket while I stepped into the ladies room and he was told by 1 of the attendants that it was taken to Guest Services. He went there and the gentleman looked into a lost and found box but no jacket had been turned in.....so my husband had to go back AGAIN to theater 3 where the attendant walked with him to the complete opposite side of the theater(upper number theaters) to a “work room?” where his jacket had been taken, not to guest services as he was told first...very suspicious!
We don’t want anyone to loose their job and maybe this young man really needed a jacket -it really breaks my heart to report this, but that’s just wrong! My husband was very upset but he didn’t cause a scene or anything. He did speak with a lady maybe a manager on duty 12/11/19 pm. It was obvious the attendant was hoping to keep it. (
Everyone working was very nice and polite and smiled when greeting you. All was clean and just a great environment!
N/a
The seats. The community aspect.
Love the chairs, very comfortable
The theater staff are friendly and courteous. Everything is clean and we'll maintained. The movie was played at a good volume-not deafening.
Love the seats & the ambience
The facility and service
Tech support got me logged back in quick
Proximity comfort and staff
Friendly staff all the way around.
Everything.
Speed of reservations

It’s just a great theatre overall , I just moved to Texas and I enjoy coming here