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Guest Testimonials
I love to take all my family to Santos we really enjoy it. Can't wait till new theater opens by Alamo Ranch''
Good customer service.
They're very customer service oriented and the place is always clean.
Cleaniness and friendly staff. Convinence to order online but did not like the $5 service fee. Should waive if used over a certain amount of time.
Everything
The atmosphere
Clean environment and state of the art equipment
You get reserved seats
I always have a great experience at Silverado until yesterday. It was a Father's Day gift from my daughter and we went to see Inside Out. .. awesome movie butbut missed about 20 mins or more because of theater technical difficulties. An apology was never offered. I feel that it put a dent in our experience.
The staff are very friendly and polite
Love Santikos. Love their rewards and it's always a great experience!
The convenience of getting my tickets when and my family likes movies
Reserved seating, fast lines, clean restrooms
Assigned seats, good sound and projection.
Easy to get in with buying ticket ahead of time. I would like to see less of a service charge if buying multiple tickets (5 or more). Seems a little like gouging! Your reservations for seats is not working very well. The seats that I had reserved were taken by several others, which turned out OK since I got to sit where I really wanted to.
I like the customer service.
Many theaters and times in the complex to choose from when new release is out. Staff always very friendly and helpful. I recently received my rewards card and the staff was very knowledgeable in explaining on how to use it.
Quick and easy. No hitch what so ever.
😄 I am over 60 and had never purchased tickets on line before. I finally did and it was so easy and convenient. I'll do it again for very popular movies like Jurasic World. It's better than getting to the theater and it's all sold out. Don't care for the fee but guess it's not awful. I love the reserved seating. My husband and I go to the movies every week as our "date night". We go to Silverado because it's right by our house but do go to the Bijou too. Wish there were more movies like those at the Bijou out here for us "boomers".
A nice clean atmosphere. A fair deal on snacks for the movie...
Representative was quick to act on my request for refund and points adjustments.
The manger sharon is always nice to us. She helps where ever needed. She's always very friendly.
The seats
theater is always clean, workers very friendly, counter always valuable to assist
Very friendly staff and clean facilities
Friendly service and close to home.
I love your theaters. They are clean, the picture quality and sound are fantastic. I also like being able to chose my seats so I don't have to fight for a seat.
I like everything but sitting some times. Bathrooms are clean..popcorn fresh!
The service at the concession stand was good, clean restrooms-very important.

I love the reserve seating