Guest Testimonials

Comfortable, reclining seats in the handicapped seating area

Popcorn is easy access.
Prices are affordable for seniors and military on specified days. For Popcorn, tickets and drink.
Staff is very helpful and welcoming.
Kiosks are convenient.

Easy to check in and buy tickets. My membership gives me a free popcorn every so often. I like that Santikos gives back.

Always clean & friendly staff!

I’ve always enjoyed the palladium. Took my kids for the first time and a gentleman with a booth offered a free drink and popcorn to my kiddos! Huge deal to me seeing their smiles.

Great seating, customer service and selection of food

The comfort, cleanness, and fidelity (audio and video) of the experience, The customer friedliness of all interactions.

I like how big the theater is and the recliners!

Very clean & comfortable theater.
Great customer service.

Clean and very updated staff well trained. I am definitely going back.

Everything

Spacious seating and close to house

No issues from the time I got there, ordered my food and watching the movie

Customer service, the beautiful location and the chairs

Everything was excellent
It was clean, staff very friendly
Comfy seats

Very nice place and people highly recommend

Dominique E. was very helpful to me after our latest visit to the Palladium. We can’t wait to visit again!

Great experience all the way around. The team member collecting the tickets was a joy to interact with. Concessions staff were friendly and efficient. Venue was clean and welcoming. We always have a great time with no mentionable issues.

nothing to say, every time I go to Santikos I have a pleasant experience
The only negative experience was once when I bought MOZZARELLA STICKS and one, I pick up my order asked for a ranch dressing and the girl said no, I need to buy but the line was really long, and I offered to pay and she simply deny me the ranch dressing which I can't imagine a company making a negative experience for less a dollar on profit and specially when the customer is offering to pay for it,

I wanted to change seat and your manager was very helpful with that request. The theaters are always clean and your personnel always helpful.

I love Santikos and use it often because it donates back to the community with a great quality.

BUT I stopped using it professionally because the rent a theater for $100 went away. The new party planning system is way too complicated and my guests don’t get what they want, choices. We always order food, drinks, etc.

Please find a way to bring back renting theaters at a flat rate.

That I finally found a customer support that confirmed our request where Eleanor the great was playing in san Antonio Sad but understandable change on being able to talk to a employee on the purchase of tickets at the palladium There was a agent to assist
Also is the popcorn fresh how often replaced
Can you inform what the ingredients of the butter sauce. Can the ingredients be listed.
We are guru status and enjoy the movies but it seems service has changed.
Thank you
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The ease of everything involved in our evening.. from purchasing tickets on the App to purchasing our food at the venue

Great staff.

They had the movie that I wanted to watch nd Diet Cherry Vanilla Coke.

Good customer service and great theater experience.

First name removed theater is First name removed best one in town.

This is about the only theater I go to anymore. It has everything from reclining seats to great people. What's not to love?

Everything was clean and good food!

I enjoyed an obscure film that will probably only have a one week run. I was running late so I didn't get anything from the snack bar. The small house was clean and the your cleanup staff at the end of the film were friendly. While not as noticeable this time, there has been an unpleasant smell in the front men's restroom.