Guest Testimonials

nothing to say, every time I go to Santikos I have a pleasant experience
The only negative experience was once when I bought MOZZARELLA STICKS and one, I pick up my order asked for a ranch dressing and the girl said no, I need to buy but the line was really long, and I offered to pay and she simply deny me the ranch dressing which I can't imagine a company making a negative experience for less a dollar on profit and specially when the customer is offering to pay for it,

I wanted to change seat and your manager was very helpful with that request. The theaters are always clean and your personnel always helpful.

I love Santikos and use it often because it donates back to the community with a great quality.

BUT I stopped using it professionally because the rent a theater for $100 went away. The new party planning system is way too complicated and my guests don’t get what they want, choices. We always order food, drinks, etc.

Please find a way to bring back renting theaters at a flat rate.

That I finally found a customer support that confirmed our request where Eleanor the great was playing in san Antonio Sad but understandable change on being able to talk to a employee on the purchase of tickets at the palladium There was a agent to assist
Also is the popcorn fresh how often replaced
Can you inform what the ingredients of the butter sauce. Can the ingredients be listed.
We are guru status and enjoy the movies but it seems service has changed.
Thank you
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The ease of everything involved in our evening.. from purchasing tickets on the App to purchasing our food at the venue

Great staff.

They had the movie that I wanted to watch nd Diet Cherry Vanilla Coke.

Good customer service and great theater experience.

First name removed theater is First name removed best one in town.

This is about the only theater I go to anymore. It has everything from reclining seats to great people. What's not to love?

Everything was clean and good food!

I enjoyed an obscure film that will probably only have a one week run. I was running late so I didn't get anything from the snack bar. The small house was clean and the your cleanup staff at the end of the film were friendly. While not as noticeable this time, there has been an unpleasant smell in the front men's restroom.

theatre

Dominique Espinoza responded to me quickly in regards to a survey I filled out. Dominique personally responded to my concern with a detailed response. The message was personalized and sincere. I also received two movies passes to revisit. I wasn’t expecting that, so that was nice.

Love Santikos.

⭐️⭐️⭐️⭐️⭐️
I absolutely love going to Santikos Palladium! This theater will always be special to me because it’s where my boyfriend and I had our very first date, and since then it’s become our go-to spot for movie nights. The staff is always so kind and welcoming, and the atmosphere makes every visit feel like a treat. I recommend this place to all my friends and family because it’s truly the best movie theater experience around. Our anniversary is coming up soon, and it would mean the world to celebrate it with a gift card to enjoy another movie night together where it all started. 💕

Santikos does everything to provide a pleasant respite from the daily grind. Good movies and great snacks!

The relaxing chairs! And lots of showtimes!

Great experience. Short lines, clean restrooms. Popcorn, drink bundle well priced. Pretzel super good.

Theatre was easy to get in and out of

Great outreach after initial survey.

Clean theatre with comfortable seating.

I had purchased a ticket that I could not use and they readily refunded my money.

I liked everything about my recent visit to Santino’s

The cleanliness, baby changing tables, concessions availability and refills, opportunity for discounts an snack vouchers, friendliness of staff.

Clean, food delivery, time selection of films

The venue is clean, and the selection of drinks and food is excellent. I have no complaints about my experience. The enjoyment of my visits typically depends on the movie I choose to watch.

We really only go to The Palladium. On occasion we do see movies at Embassy but we really enjoy the Palladium theater.

It's an absolutely fantastic theater. My favorite one to go to. Great food selection and great movie selection, I love all of the reclining seats but my only complaint is that the IMAX does not have the reclining seats, but I can live with that.

Coming to your theater is always a good experience. I love being able to pick my seat online. The kids at the snack bar are always polite and friendly. The auditorium is clean and I love the reclining seats and that there is so much room between aisles.