Santikos Palladium IMAX
17703 IH 10 West
San Antonio
TX 78257
United States

Guest Testimonials

Report a concern   March 21, 2016 — Rated 10 out of 10 by E.O. Santikos Palladium IMAX
What did you like about your Santikos experience?

VIP seats
Report a concern   March 20, 2016 — Rated 10 out of 10 by D.A. Santikos Palladium IMAX
What did you like about your Santikos experience?

It is always great--every aspect
Report a concern   March 19, 2016 — Rated 10 out of 10 by J.N. Santikos Palladium IMAX
What did you like about your Santikos experience?

i love coming to this movie theater. its the best in town thanks keep up the good work
Report a concern   March 19, 2016 — Rated 10 out of 10 by S.S. Santikos Palladium IMAX
What did you like about your Santikos experience?

Everyone was very courteous and friendly. great experience.
Report a concern   March 18, 2016 — Rated 10 out of 10 by R.J. Santikos Palladium IMAX
What did you like about your Santikos experience?

Surprised by a birthday ticket. Thanks! Completely unexpected!
Report a concern   March 18, 2016 — Rated 10 out of 10 by G.P. Santikos Palladium IMAX
What did you like about your Santikos experience?

Seating is great. Sound and picture quality are great as well and people are trained well.
Report a concern   March 18, 2016 — Rated 9 out of 10 by J.G. Santikos Palladium IMAX
What did you like about your Santikos experience?

Comfortable nice clean
Report a concern   March 18, 2016 — Rated 10 out of 10 by T.L. Santikos Palladium IMAX
What did you like about your Santikos experience?

All was good!
Report a concern   March 18, 2016 — Rated 10 out of 10 by R.S. Santikos Palladium IMAX
What did you like about your Santikos experience?

Well organized; good seats
Report a concern   March 18, 2016 — Rated 10 out of 10 by C.W. Santikos Palladium IMAX
What did you like about your Santikos experience?

Comfort of seats. Good food.
Report a concern   March 18, 2016 — Rated 10 out of 10 by M.H. Santikos Palladium IMAX
What did you like about your Santikos experience?

I have no issue with the theater, employees or anything in regards to the actual experience. For me, is a big deal, as I'm very analytical and observant. We love Santikos and the Palladium. I do have some suggestions pertaining to the Android app. It has improved significantly and is relatively easy to use.

-Navigation. The screen I first see wants me to choose a theater every time. Every time I hit save. I already selected the Palladium, so I expect to be shown the current showtimes on open. Instead I do the above, then select Palladium then tell it showtimes. I'm guessing that's the purpose, to find a movie buy tickets. I don't like extra hoops to jump through, especially reoccurring ones. Make it first thing I see.

-In app display of purchase. At first glance it appears that it double charges you. A little confusing. Second as it pertains to seating. I LOVE reserved seating, cannot stress the love I have for this, which is why I am surprised that my seat selection is not displayed, also a bit frustrating as I do not know where else I would look in the app, I have to go to email.

We really love going to the Palladium. Excellent job, thank you.
Report a concern   March 18, 2016 — Rated 10 out of 10 by Deborah Watling Santikos Palladium IMAX
What did you like about your Santikos experience?

I appreciate the friendliness of the staff & the atmosphere of your theaters!
Report a concern   March 18, 2016 — Rated 10 out of 10 by J.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

I like that drink & condiment area are always clean.
Report a concern   March 18, 2016 — Rated 9 out of 10 by A.V. Santikos Palladium IMAX
What did you like about your Santikos experience?

To be very honest, I only go to Imax Palladium for movies I want to see specifically in Imax or AVX. There are very great benefits of going to the Palladium. I enjoy the benefits of the rewards membership such as the points earned and valet services. However, the customer service falls very short of my expectations; especially at the concession stand. The customer service provided is very poor. The employees lack customer services skills, they do not smile and they make me feel like I am bothering them during my purchase. I almost feel like not asking for anything extra even though I spend a lot of money for the whole movie experience including the snacks I purchase. And, I always seem rushed during my purchase. I would like to see a change in their attitudes in order to make my experience a more pleasant one. So, if there's not a movie in particular that I want to see in Imax or AVX then I will go to the Alamo Drafthouse for any other movie I want to see. They aren't perfect either but at least they offer Student Discounts and Child discounts for anyone under 18 years old as children are not allowed under the age of 18 without an adult after evening hours.
Report a concern   March 18, 2016 — Rated 10 out of 10 by M.C. Santikos Palladium IMAX
What did you like about your Santikos experience?

The convenience cleanliness and courteous staff
Report a concern   March 18, 2016 — Rated 10 out of 10 by D.B. Santikos Palladium IMAX
What did you like about your Santikos experience?

the food, the theatre itself
Report a concern   March 18, 2016 — Rated 9 out of 10 by E.M. Santikos Palladium IMAX
What did you like about your Santikos experience?

Seating, sound, screen, ability to buy and select seats online.
Report a concern   March 18, 2016 — Rated 10 out of 10 by G.J. Santikos Palladium IMAX
What did you like about your Santikos experience?

No noise, able to enjoy the movie.
Report a concern   March 18, 2016 — Rated 10 out of 10 by Rose Lopez Santikos Palladium IMAX
What did you like about your Santikos experience?

Everything
Report a concern   March 18, 2016 — Rated 10 out of 10 by M.C. Santikos Palladium IMAX
What did you like about your Santikos experience?

Very nice atmosphere
Report a concern   March 15, 2016 — Rated 10 out of 10 by L.J. Santikos Palladium IMAX
What did you like about your Santikos experience?

I like the environment of theater, and good snacks,
Report a concern   March 14, 2016 — Rated 9 out of 10 by L.Y. Santikos Palladium IMAX
What did you like about your Santikos experience?

the variety of food options and not having to wait in line for drink refills
Report a concern   March 14, 2016 — Rated 9 out of 10 by D.S. Santikos Palladium IMAX
What did you like about your Santikos experience?

Clean restrooms, made mistake on seating, the services and personnel were very accommodating. Thank you
Report a concern   March 14, 2016 — Rated 10 out of 10 by Bader Alkhudair Santikos Palladium IMAX
What did you like about your Santikos experience?

The variety of showtimes and the exceptional service
Report a concern   March 14, 2016 — Rated 10 out of 10 by D.T. Santikos Palladium IMAX
What did you like about your Santikos experience?

Guest services was very helpful with a minor request......online booking was great.
Report a concern   March 14, 2016 — Rated 10 out of 10 by H.B. Santikos Palladium IMAX
What did you like about your Santikos experience?

Palladium continues to be the premier place for movie watching. However, I would strongly recommend removing the quasi-office looking space near theatre #10. It looks completely out of place and diminishes from the overall theatre experience. If you must keep it then tint the glass or wrap it with the Santikos lofo.
Report a concern   March 14, 2016 — Rated 10 out of 10 by A.S. Santikos Palladium IMAX
What did you like about your Santikos experience?

Great theaters, great seats, great food. It's a very nice and fun place to spend the eveneing
Report a concern   March 14, 2016 — Rated 10 out of 10 by Jill Hernandez Santikos Palladium IMAX
What did you like about your Santikos experience?

Everyone is professional and smilingly friendly and polite! The theaters are clean and the food is good!
Report a concern   March 13, 2016 — Rated 10 out of 10 by M.D. Santikos Palladium IMAX
What did you like about your Santikos experience?

I like the customer service. The staff is friendly and efficient.
Report a concern   March 12, 2016 — Rated 10 out of 10 by S.W. Santikos Palladium IMAX
What did you like about your Santikos experience?

Jen, Jes, and Jessie at the upstairs bar. Great service and friendly.

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