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Guest Testimonials
Friendly faces and overall great service
I say this because when I got there.Some people had taken my seat and I called for Manger assistance it took 10 min for them to arrive ..and I had to locate them myself
The live jazz band on 21-April 2017 was incredible. We delayed our movie to sit & listen to the excellent music in a nice, relaxed atmosphere. Please host more of these talented groups & I will bring a bigger crowd next time!
We love the Paladium, with it's restaurants, bar, and theaters. Great place for adults and family.
The willingness to support Customer service.
Very comfortable, clean etc
Neat and clean with comfortable seats.
It's a top quality movie theater!!! Sound & picture quality are great, seats are good, & snacks are high quality. All areas are maintained in a clean orderly manner, and, in my experience, any issues are dealt with properly.
Excellent, Courteous, and Professional Service! Really GREAT Popcorn whch dies not have too much salt...:)
Great food & great, clean atmosphere!
Short lines clean theatre
Clean and friendly
I got to pick my seats. We like to sit up front. Coke machines are fun. Theater was very clean.
I love the comfort of the seats,the variety of the snacks and the fact that there is a bar available.
The movies variety and great services.
It was so easy to get around the theater and the staff was friendly.
Everything... Friendly, courteous, always helpful staff,and ALWAYS GREAT POPCORN
Very nice and clean place good food and drinks.
The service was excellent.
I like the reserved seating capability. The seats are good in themselves, but being able to reserve good seats ahead of time is great.
If a movie is in IMAX format, I usually see it in IMAX.
the theater is excellent, however, I cannot log in to my loyalty account. How do I retrieve my username?
It's service and cleanliness
Assigned seating, the cardboard boats at concession so that I can share my popcorn, drink refills.
What I don't like is the loud speakers outside next to the benches. I can't visit with my friends before or after the move bc it's too loud.
Service
I love the IMAX experience. Great visual and audio cinematic experience.
Always have a very pleasant experience. Theatre staff are always very polite and helpful. Theatres, fountain drink areas, restrooms, and other places are always clean.
I went on a Wednesday afternoon, so of course there was really no line, no wait, and very quiet. I would like an easier way to redeem Santikos Rewards points though. I wasn't sure how many reward dollars I had. There isn't a way to see your "bank" of points. Turns out I had $25 worth of points to use. I just wish this information would show online. I cashed in 2 tickets worth no problem, but the more information I can get on my own through self-service avenues the better. Just a suggestion. Otherwise, another fun trip to the movies! :)
Always a nice experience. Would like to have the chairs upgraded to recliners like some of the other theaters are installing.
Everything went well and there were no problems. Even the concession stand line was very short which was really nice!

Everything