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Guest Testimonials
clean and comfortable, and the temp just right in the theater.
Nice and clean
It was the normality of entertainment
Palladium is always a beautiful place to take kids and enjoy a great movie at a great price . Can't complain I love Santikos Palladium. Will definitely go again 🤲🙌
Everything, staff, auditorium, food and price.
Associates were very friendly given the situation and everything was clean.
We felt very safe from Covid. All good preventives.
Had an issue on our first visit back, management reached out and made it right. Pleased with the customer service.
Prices better than I thought!! I little too far from where I live
I love the convenience of ordering tickets online and the comfort of the seats. Also, everyone is professional and courteous.
Everything
I recommend a Drive-in be built couple of miles down on the left side of where you have new sign, up on 281. Not sure but I was told the land was bought by Bring Your Own Parts but they're not doing anything with it right now.
You would have minimal social contact, the speakers could be 6 ft apart, assuming there is not a new way to here movie (like an app on Cell phone or something (no more ripped away speakers cause they forgot to remove. You could even have drive up food ordering and pick up, right after they enter; you could still have walk-up but with the required social distance. There might even be enough land to put up two screens back to back.
This is the way to go with the way things are now.
Happy to see y’all open and making the movie experience top notch!
IMAX, social distancing enforced, plenty of drinks and snacks available. I enjoyed my last visit.
The theater was clean and comfortable. I highly recommend this location.
Service
By far our favorite place to go. Embassy has the most comfortable reclining seats by far, but all of the upgrades theaters are great. Always a pleasure to go here and it's easy to see that they are at the top of their game of cleaning ... you see it everywhere you go as they come directly behind you cleaning. We like to go several times a week in our senior years when there are good movies.
Always clean, employees are friendly and the environment feels safe with the extra precautions like the gloves when you get drinks or distance seating
I appreciate how well the Palladium has adapted to the pandemic. Separated seats for social distancing, the food pick -up system and gloves to get our drinks! I I love going to the movies and I love how Santikos is handling things! Great job!
I appreciated Santikos following the guidelines regarding the Covid virus. Everyone was wearing a mask...to purchase tickets, and refreshments and guests. You were asked if you were sick or had been exposed. There were gloves to use to get your drinks. And the seats in the theatres were separated.
You are doing it all right! I felt very safe and will go again. I had not seen a movie in six months...after regularly seeing one or two a week.
This theater is always clean and the staff is very friendly and helpful. I’m so glad movies are slowly coming back!!! The Palladium is my FAVORITE theater too!!! Welcome back y’all!
Sarah addressed my concerns and made things right!
The theater was clean and we felt very safe there.
Always great.
Recliners. Food options
Very good!, excited to be back to the movie theater with reasonable and safe practices in place
Clean. Affordable ticket prices. Safe seating
Very nice experience. Not crowed and social distancing was used
We love Santikos. We felt safe at the theater and we love that they give back to the community. We drive from Bulverde/Spring Branch to go to Palladium because it’s worth it.
I enjoyed my experience. There are a few things that could improve such as having hot popcorn and pickles available.
The IMAX was the best way for me and my girlfriend to get reacclimated to the moviegoing experience during the pandemic because of the spatial accommodations being made. We also went because Tenet had much of the film filmed in IMAX, and your IMAX at the Palladium took advantage of the shifting aspect ratios.