Guest Testimonials

The options available for a family or adults only

Always a good experience. I gave it a 9 because you don’t have the ice cream anymore and on a few occasions we’ve gotten popcorn at the bottom of the machine so it was burned or mostly small pieces and kernels. At my last visit there was no soap in the restroom. Near theater 12 next to left sink.

The entire atmosphere was amazing. The food was top notch. And the Santikos associates were very helpful.

Love Santikos! Friendly staff. Clean environment.

Everything

The staff is always friendly and courteous. The fact that the recliner got stuck in the recline position (and I had to crawl out sideways) was not too great. But things happen! I made the front desk personnel aware of the defective recliner and they were very apologetic. A young man caught up to me in the parking lot and gave me a courtesy pass to a future movie. THAT WAS VERY NICE. Thank you.

Dobly Atmos

Clean theater and comfortable seats

Very comfortable seating. However, seating needs to be thoroughly cleaned after each movie shown. Might require additional staff hiring. Our seats were dirty! Trash found inside the back crease of our seats. Everything else was great!

Enjoyed the Gorillaz concert on 8 Dec so much. Thank you.

Went to Monsta X last night. They must have imported decibels from Korea - earsplitting, seriously. Fifteen minutes into the film, I went to wet napkins to make earplugs. I have musician earplugs, but they were in a different purse, darn it. Ears still ringing a bit this AM.

I always love going to the movies.

only thing I'm not use to is showing tickets on my phone and paying a 3 dollar up charge.

members should have that fee waived?

I don't like waiting in line when only two registers are open. I know it's a worker shortage. thats fine, I'm just commenting.

Other than that I love it all.

IMAX Presentation was fantastic

The costumer service was great and the theater was very clean

Cleanliness of the environment. Friendly and helpful staff. I’ve been a regular customer for years and I’ve never been disappointed with the moviegoing experience! I refuse to go to any theaters that AREN’T Santikos!

I adore Santikos Theatres! They are some of the best theatres in the country!

Everyone is always very friendly

All the employees were helpful,kind and very nice. I like going to Santikos .

I love the watch party option !

The professionalism, the cleanliness, the grandeur, the up to date yet classic feeling

Palladium is always nice and clean and employees are friendly!

Very Professional and dedicated customer service professionals

The recliners.

Santikos has been my hometown theater for as long as I can remember. It was my first job as a teenager, the first place I'd meet up with friends over college breaks, and now it's where I take my nieces and nephews for Boys Night Out or Girls Night Out with Auntie Sarah. It's one of the only places I've taken my family during the last couple of years where we still feel safe and valued as customers. Unlike so many theater chains whose quality dims with time, Santikos Theaters continue to stay ahead of the technology curve, service and cleanliness remain a top priority, and the atmosphere is still the best in San Antonio. After the uncertainty of COVID-19, it's comforting and reassuring that there's one place we can go in San Antonio that still feels like home. Thanks for all you do, Santikos. This family appreciates it.

Everything! Theatre, restroom & beverage areas clean. So many delicious beverages to choose from. Pizza was amazing! Everyone was so friendly! Amazing experience!! No to mention we absolutely LOVED the movie. Wonderful evening!! Cannot wait to go back!

Great desk and wait staff service. Patient and helpful

Popcorn was great! Great drink choices for kids. Like the reclining seats. Great theater sound.

I liked the “encanto” movie.

Cleanness of facility. Seats comfort. Company’s mission.

We love Santikos and have been a loyal during Covid and now. We love going to the movies, getting popcorn and an icee and seeing a movie on the big screen. (Even though we have streaming services, we still like going to the movies.) Keep up the good work!

All employees were nice and helpful!!