Guest Testimonials
Very clean theater and we love military Mondays!!
Was able to purchase ticket and popcorn at the same time at the concession stand.
The deal for a $5 movie on Monday and Tuesday is fantastic. It allows me to buy some food while I’m there. The chicken tenders and fries are always hot and fresh. The seats are comfortable but some need to be repaired. The upholstery is cracked and can make sitting painful if you’re wearing shorts. Bathroom has always been clean when I’ve gone in. The staff is friendly and sociable.
It was a very pleasant, premium movie theater experience allowing premium cinematic experience for Average.Joe. This film with experienced Hollywood acting talent in Eric Close and Amy Acker also had a musical score by Lafayette native and resident Andrew Morgan Smith and a song and musical contribution by Vermilion Parish resident band regional musician Kevin Granger. Thanks Santikos for supporting the community.
The military and first responders' discount on a Monday is great! I noticed the seats in the theater we were in were worn but other than that seemed clean.
Comfortable seats
Very fast and easy to work with
Friendly and helpful staff.
The love the opening of the whole theater, it’s nice and clean. Friendly staff.
Staff is so friendly and helpful!
Conveniently located. Clean areas. Loved the seating.
Self serve ticket purchasing, self serve popcorn and drinks, convenient to home.
Comfortable seats!!!
The seating is spacious and comfortable. Nice variety of snacks and food choices.
Great theater, clean, low wait time for concessions.
Plush leather seats
The people who work there, the cleanliness of the theater, the selection of movies.
It was wonderful
Seats,p food, appearance
My favorite theater anywhere near the south side of town!!
Very comfortable and spacious seating!
Clean and military Mondays are great!
I love the lounge chairs at the Embassy Theatre. I always try to only go that Theatre.
I love everything about the remodeled Santikos, but most of all I like that some of my money is going to the community. Thank you!
I’ve been coming to the Theater ever since it opened. I’ve always loved the design outside the building with a tall pillars. The concessions areas are always nicely, cleaned, and well updated as well as the restrooms.
It’s very clean and staff are very fun to talk to. Everyone assist you when you have questions or concerns. Since I have been a long-term customer, still today I go see movies with my own teenage daughter and recently I was on my way to this movie theater and I got a flat tire along the way.
It was very sad and I was a little upset and I had been calling, but the service desk was closed for the evening because it was a late showing. I didn’t stay on the phone long enough to hear that you could leave a voicemail until I called back about the seventh time and finally listened all the way and I did leave a voicemail about my situation and was requesting to see if I could see the movie another day.
I did get an email that I was able to get a refund and I truly appreciate that. At the beginning of your movies you always have previews of asking customers to keep down. Keep your phones sounds off, one of those people on the preview is an employee of mine that I worked with on a daily basis.
So I can actually say that not only im I a great customer. I know someone that contribute to your great service and provides good quality service for the customers that are watching your movies. I just wanna say thank you for being so respectful of my horrible situation I had. Thank you for being very understanding and refunding me my money back to see another movie on another day on good terms.
This is why I continue use my services at this location, because doing the right thing does pays a great deed a long way. thank you and thank you for making me feel like a loyal, long-term customer.
The refreshments are very good, everybody are very nice with a smile and it's very clean, the theater is clean, and you can collect reward points and use it when ever you want to and also the reclining chairs is very good.
Easy to buy my ticket and choose my seat.
Location is convenient for my family, easy to get to, plenty of parking. Theater is always clean and staff is friendly. Only negative is the price of the mega deal, 2 large cokes and a large popcorn for $26.06 tax included is kinda ridiculous. The free refills are a plus but that’s a lot to eat and drink at a 2 hour or less movie. But we will be back and will buy it again!
Nice updated seating
The recliner seats and always clean.