based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don’t live in Sydney so wouldn’t recommend it, but otherwise it just wasn’t my atmosphere of yoga that I enjoy
More instructions on how to locate the studio (via Class Pass)
More / larger change rooms with hooks to hang my bag
More personalisation
More about the client and instruction especially for new clients
Great teachers, beautiful spaces. Lately though, with yoga becoming more popular, some people are ignoring some of the BML ethos -eg spraying perfumes/ strong deodorants, phones in yoga rooms( someone’s alarm went off in class this week), having long/ loud chats in yoga room before class, sucking on drink bottles mid asana. I really appreciate more people are doing yoga, but I hope we never lose sight of the discipline, philosophy of yoga. That’s why I chose BML and would never do yoga at a gym.
Everything :)
Beautiful event, lovely studio and great teachers
Good centre, classes have been good so far.
Great range of classes and excellent range of times available in both AM and PM. Facilities beautiful and clean.
The only downside is the infrared sauna. Cost of using is very high after trial pass. Would be better to have a steam sauna that could be included as part of ongoing membership. In women’s change rooms.
Like at Sylvania fitness first.
Or otherwise, another option similar to Golds Gym where weekly ongoing membership to infrared sauna gains you up to 5 visits to sauna per week.
Friendly and helpful staff, fresh clean yoga studio
Pls clean the yoga room between classes especially the hairs around the place.. and change rooms too thanks. Would love more heat in the yoga room if possible. Staff are lovely and everything else is great thanks
Lots of classes at different time of the day. Professional teachers. Facilities are very good.
All the teachers i go to and all the staff are just genuinely lovely people.
Nikki was awesome, very detailed and clear!
Noel is amazing!!
Potts Point is a beautiful & quiet studio. Great instructors!
Friendly staff, beautiful space, great classes
Amazing teachers
Everything but the price! Really cannot fault the brand... I only find the cost of a combined yoga/pilates membership a tad prohibitive.
Otherwise, keep up the good work.
Excellent teachers! Supportive environment, and mindful practice.
all round fantastic....
More classes i guess?
The class that I took didn’t feel safe. There was a lot of back bending without forward bend to balance it. It seemed like the teacher wanted 50 different bodies in exactly the same positions...which doesn’t work as every body is different...studio is great and love some of your teachers... that class was just not for me...
Location is very practical, reasonably priced and a lot of options for all levels and tastes!
Quality of instructors
Room size and flooring
Ambiance
Bathrooms are looking quite rundown, would be nice if they had a freshen up.
Otherwise great.
Friendly staff
Highly experienced teachers
Bathroom facilities are well maintained
I just had the worst experience with the lady at the reception today. Not sure if she is the new studio manager after lovely Amy left.
I have been away for a few months and not used to the new schedule with Pilates classes starting at 12.15 pm and not 12.30 as I was used to.
I was 3 minutes late, did the right thing and went to reception and I was refused entry by that person at the reception.
I explained my situation and all she did was putting the most arrogant smile on laughing at me and basically sending me away. If you treat your customers like that, it is sad.
She is just not the right fit for your lovely studio where all the trainers are amazing and then you decide to have such a power hungry individual at the desk.
Terrible.
I am usually attending lunch time classes and I am on a tight schedule as a working individual and after years of membership you are not even forgiven to be 3 minutes late. I am not a new starter and an experienced student.
Find someone else who has more empathy and is more customer friendly.
Thanks
Great studio, really good teachers, good changing facilities.
When pilates instructors cue, it would be really really helpful if they referred to the muscle group to be used in performing the exercise. Thanks
The service Amy was so attentive.