based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved it!
Staff friendly, class instruction was great, amenities are fantastic and clean
I really enjoy the Pilates Flow classes and yoga open classes.
Although I have found that some yoga open classes are a bit hit and miss and more like Yoga Essentials classes so I do think it would be good for teachers to teach a more intermediate flow style class for the Yoga Open sessions.
Also it was be nice to see some more Pilates Flow classes in place of the Align. This was going to happen but there has been no change thus far.
Staff are very friendly.
I have been a BML member for quite a few years, mostly training in Redfern.
With the closure of Redfern due to COVID-19 I and after opening the Surry Hills studio I attended a few weeks of classes in Surry Hills.
Most of the time I did not feel "covid-safe" in your studio.
Yes, you had reduced the number of reformer beds and extensive desinfection sprays and wipes however people were not keeping the required distance and were rushing in bulks through the door at the beginning and end of the class - and that was not a one-off incident. Most of teachers did not care at all and when I said something the response I got was someone rolling their eyes.
I cannot recommend BML as a covid safe space. Hence I quit my membership and joined a different pilates studio. There is no way I can recommend BML to anyone I know.
The changing rooms and the common areas are not very clean, the common rooms are also quite noisy (in particular between classes, however, Pilates and Yoga classes finish at different times).
the yoga classes are very good, however, it would be great to have more timetables to chose from (for Vinyasa ;) )
I hope this feedback will be taken as constructive and not a 'rant'. There seems a lot of variation in the skills/experience of the teachers. I will note in general terms about what I feel SOME of the teachers could do to learn/develop:
*yoga is not just a fitness class. While there are many benefits to asanas, the key point is to prepare the body for meditation and for union with self. Chanting a token 'aum' at the start and end of class, but not reminding students to connect within during the class, (with the class run as a gym fitness class) indicates the teacher is not connected to the philosophy of yoga - nor nurturing their students in that direction.
*just because a teacher can do the pose doesn't mean students are ready for that pose in its fullness. Variations should be offered. In one class it was obvious many of the students weren't ready for the pose, but the teacher persisted in demonstrating their agility and didn't offer variations to those obviously struggling.
*the body should be warmed up for more difficult poses with preparation asanas. This didn't happen at all in one class I attended.
*connection with the class group is important at the start of the class - before starting to teach - and throughout the class for the teacher to be able to adapt the flow/poses to the energy of the group on that day if needed. It doesn't seem right for a teacher to walk straight in and start the class without even looking around the room or connecting in to the energy in the room. Other teachers arrive in the space and connect with the group well before starting.
*Teaching with a coffee in hand comes across as arrogant. It would be more respectful if the teachers make the time and space to be there 100% with the students and have the coffee before/after class.
On the positive, teachers/staff are friendly, the facilities good and the schedule varied and with many offerings of times for classes, which is appreciated.
Many people don't speak up but today I felt it could be useful to highlight these points. Hope they help rather than anger the reader.
Thanks
Beautiful, calm-inducing space, friendly teachers, challenging classes. :)
Quality teaching
Beautiful studio, lovely staff!
Great timetabling, clean bathrooms and studios, amazing instructors
Great teachers, lovely atmosphere and always come out of the class feeling happy!
on time
clear instructions
clean
organised
I am not the oldest! :)
Friendly relaxed..beautiful studios...lots of classes to choose from everyday..love it !
This trainers are so friendly and great at what they do. All staff are lovely 😊
Teachers.. clean space.. showers.
The trainers are very knowledge, lovely and facility is lovely. I feel comfortable attending class. The class is always a mix of young and old which I like - attendees from all ages
I would love classes to start at 6am to assist with fitting into my work scheduled during week (Reformer Pilates) If I could suggest
Facilities are amazing, clean. Ananda is an incredible teacher.
Reception staff could be a little more welcoming its my only feedback.
the teachers are professional and very good.
Teachers and number of available classes
Classes are great. Studio is clean
Bathrooms and floors in general are quite dirty.
I was a Regular in Bondi and now three times
to the Byron Studio.
Such a shame because it’s a beautiful studio.
great space lots of classes
Professional yoga teachers and nice environment to do yoga
Very modern studio instructors are diverse and push you that little bit further
The space!
Great teachers, warm welcome and beautiful place. I love the online booking system it is all so streamlined and I feel instantly at ease when I get there.
I live in Dural. Sorry guys
The studio is lovely and new and clean.
Good teachers and nice venue
Yoga and Pilates