based on 5220 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Worlds best teachers!
I liked the facilities, the cleanliness and the location and parking availability.
The staff were friendly and helpful.
I didnt like the steep cancellation fee that wasnt very clear. And the prices of the studio are actually very expensive.
The instructors are soooo good and the studio is great.
Excellent and friendly teachers - they teach the foundations to poses so well and their sequencing is great and they are always challenging with something to work towards.
Surry hills is also very clean and tidy and a great peaceful environment.
I love the classes, the environment, teachers - I love it when i'm there. But booking is difficult as classes become booked ahead so quickly and I don't know my schedule a week in advance. My daughter and I try to book together but getting both of us in the same class is a headache. I know its free cancellation up to 2 hours ahead. Perhaps increase the time to 4 hours? A little more deterrent to stop people randomly booking everything up then cancelling later. Thanks.
A lovely welcoming and peaceful space. The staff are lovely and the two classes I have done so far have been amazing
I’ve had quite a few late fees which were incorrect as I did attend but the check in system doesn’t always seem to work, and they needed to get cancelled. It would be easy to miss the email telling you you’ve had a late fee as we get so many.. I don’t think we need all the confirmation emails.. and if you are imposing a fee maybe send a text so the person knows it’s happening and can correct it with you if necessary
Classes with Aimee, Kat Clayton, tash pintar and Sarah Routhier
Great teachers
Clean & beautiful room
Find more teachers like Sarah Routhier 😊
Make sure to stay on top of upkeep - the new floorboards upstairs are great, the bathroom downstairs could do with a fresh lick of paint
Just possibly a little more personable for first timers to the studio is all.
The waitlist system is frustrating ... I’ll get a text that there’s a place and will go to book immediately only to discover someone else has booked ahead of me, like within two minutes of me getting the notification.
Not enough Pilates classes. They are booked out every week. The weekends are very limited.
I really don’t think teachers should run late for classes, particularly as classes are now 50 rather than 60 mins.
Responsible with Covid
Consistently good instructors
Clean studio
Regular Frequent class times
Clean, friendly, professional
Allow members to attend more than one class per day.
Fantastic facilities and welcoming staff (at desk + teachers).
Hourly classes with very good instructors, nice clean and spacious studio.
Studio is great, however I think that timetable could improve by running Pilates and yoga classes concurrently where possible for variety. Maybe a yoga open and Pilates align to give beginners and more advance clients an option to choose between Pilates and yoga.
The friendly staff and quality of the workouts
Excellent teachers for both yoga and pilates!
great teachers, great facilities, great workouts!
now people more comfortable taking a class inside and I can't book it...
I went to a first class in the morning and the studio didn't feel super clean
Personal attention.
Variety of teachers
Be great to have a few showers for morning classes , perhaps booking only
Always excellent — environment, instruction and service
Vee!
your booking system , its slow and clunky... can we not have app... fast and efficient .....