based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Instructors are awesome for Pilates. Although some times classes don't start on time.
It was very difficult to get into classes, specifically the pilates. Also, when I ended up on a waitlist, there is no option to get off the waitlist so you can book in another class. I had to email to change, and the second time this occurred I just gave up and didn't have any class to go to.
Also, the burning of incense I find challenging to deal with. I am prone to migraines, and every time I've left the studio, I've left with a headache. I can appreciate the purpose of incense but for those who are sensitive to fragrance. The classes themselves have been great, and I had planned to sign up for an unlimited membership, but because of the booking issues, and burning of the incense, I am not sure if I can now.
i prefer a more introspective style of practice, a slower rhythm, holding poses for a little longer so I have time to feel, and less talking. That is just my personal preference though.
Cheaper rate!
Overall there's not much focus on form. The class moves too fast to really 'teach' yoga. It's all about directing and encouraging people to keep up. Beth is a stand out exception. People come out of her classes being able to do more than when they came in.
I still find the room too hot, although I understand that's the way the studio has chosen to do it. Having a class directly after another heated class is vile however as you can smell the sweat when you walk up the stairs. It's more like going into a men's change room than a yoga studio.
Love the variety of pilates classes and the instructors. Each class is always on time and always different but welcoming. Highly recommend this studio
More prenatal classes at Potts Point (not in work hours).
More Pilates classes with Paula!
Great reformer classes, convenient location. Some great instructors (others not so great).
I absolutely love Vicki Smart - she's the best essentials teacher I've ever had. Two enthusiastic thumbs up!
I'd love more essential class options on weekday evenings. I'm keen to do more classes but am definitely not ready for open classes yet so if there were more essential options after work, I'd definitely be coming as often as they are on:)
convenience
Professionally designed studio and experienced teachers. The amenities are also high standard.
It's rather costly
There is very limited lockers. At peak time there are no free lockers and sometimes this can make you late for class waiting for a free locker - also unfortunately there are a lot of broken lockers or lockers with missing keys wchih doesn't help the situation.
I love the lunchtime classes, however they consistently go over time. I have provided feedback on numerous occasions about this. It just makes it really hard to squeeze in a lunchtime class if a class that is advertised for 60mins goes for 65 -70mins.
The classes and teachers are 9/10 however, the administration is abysmal. The website is unclear, I bought a pass that I was told was monthly but it was fortnightly, the 10 class pass is advertised as $120 but No, that is a marketing ploy, it is actually 200+. I stopped coming to BML about 6 months ago because of the poor management, I returned again recently because of the teachers but have faced the same frustrations so I will be finding another class. You are letting your teachers die.
The facilities, staff and the amazing classes
Teacher, premises, time of class
Great time table with no excuses to be unable to find something at the right time if attending other studios. Fantastic facilities and friendly knowledgeable staff. Clean and very well designed. I am very impressed and happy to have found you as I work extremely long hours so you will make it easier to attend classes with such broad programming. Love the usability of your programming. Has everything sorted
Teachers
Yoga classes and the high level of professional teachers.
Number of classes /day ( high)
Facilities ( clean , spacious , serene )
Good atmosphere ( despite getting busier year but year )
Nice teachers , smiles etc
Locker doors were broken in changerooms.
good range of classes and teachers, friendly reception staff, large light and airy yoga room, clean facilities, goo
Environment, classes and people.
Reception to be welcoming and friendly .
Comfortable place to let go and to work deep into your practice
The staff are very friendly and helpful and the studio has a lovely ambiance and the teachers are knowledgeable and creative and personalise their particular session making it adventurous and a deepening experience.
Friendly, efficient staff. Feels like home.
Disjointed flow between poses, no breathing cues, instructions vague and hard to follow
Very friendly and helpful!