based on 5220 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hello! Firstly, I have done so many wonderful classes at BML, and usually love the experience. I did a drop in Pilates Align class last night at 7:30pm in Potts Point, and during the class I was really struggling with a position. I told the teacher I had a sharp pain in my back, and the position was seriously hurting me - the teacher said 'That's how it's suppose to feel" and walked away despite it being a sideway glute stretch. I feel that the positions were not clearly explained which made for a potentially dangerous, discouraging and unprofessional class. From my understanding the Align classes are for beginners - and there was absolutely no acknowledgment of first timers/beginners during the class. In my previous experience, all of your teachers have been interested in experience levels of the students, incredibly attentive, positive, warm and most importantly encouraging to all of the students. I will definitely attend other Pilates/Yoga classes at BML as this has been my only negative experience over the years.
Include the cost of mats and towels in the class prices especially now the class prices are significantly more expensive. Fix the broken lockers in the women's change room. Stop Lara from travelling so much. Lol.
Instructing the beginners More than just let them simply go in a class and do something , which can be more of harm
the didgeridoo playing was a nice touch last night. I know it's a one off but was great!
Loves the studios and your teachers are amazing
The Yin yoga class was so busy there was barely space to move and not enough bolsters etc to go round. The instructor had to come and take equipment from those who were more flexible to those people struggling. Not very relaxing and a real shame as it used to be a sanctuary.
Well set up, professional, great image ie everyone walked around in barefoot, gym gear=work gear. love it!
clean, relaxing, structured. great use of technology to connect with clients...
Friendly helpful staff. Small personal Pilates classes.
The 45 min pilates classes allow way more flexibility. Would be good to have more 60 min yoga classes in the evening!
Don't know yet but I'll let you know if I think of something but right now I am loving it after my 2 visits to Surry Hills.
The facilitates are fantastic and the classes are great. My only feedback is the language that's used in classes. On a number of occasions, the teacher has said "if you're a man, use the (heavier) spring, if you're a woman, use the (lighter) spring". This is an unnecessary reinforcement of the concept that women are weaker than men, and particularly frustrating when these classes are primarily filled with women. I'd recommend catering to your audience a little more and highlighting that all bodies and people bring unique strengths, by perhaps saying something more like "use this colour spring for this exercise, or if you're feeling particularly strong or wish to challenge yourself, also add this colour spring".
I gave this feedback when I first came to BodyMindLife and stopped coming for a while as I got frustrated with hearing it in every class. It probably won't even register on the radar of the men in the room, but you can absolutely guarantee that women will pick up on the subtle change in language and appreciate it. It may seem like a small step, but it will go a long way in building your consumer group if you're more inclusive.
Sometimes the classes are way too crowded and there isn't enough space to actually get to enjoy doing all of the different poses in the flow. Other times the floor is sopping wet with sweat from the last class, which is actually really gross to walk into barefoot before a class.
The teachers are all amazing though!
The essentials classes are fantastic for me, but might be daunting to a brand new yogi.
Clean spaces, nie staff, excellent instructors.
If it's an open 30 degree class I think the heat should be felt
I thought the room was way too hot.
Great environment-amazing teachers- amazing network- I felt incredible after my first session!
I'm just starting out, so I'm trying to get a feel for it first
nothing to note of yet! has been a great experience so far
The community atmosphere, great classes, professional and friendly.
There are many great trainers in both Pilates and Meditation. The extensive amount of classes on any given day 7 days a week is fantastic.
I only wish there were meditation classes with Andy at Bondi! Apart from that I'm very satisfied with the services provided.
First name removed :)
Awesome space, good classed
Friendly staff. Like minded people attending classes. A very calm atmosphere
Ari is an incredible teacher, as someone who has come to BML with a very low fitness level- yoga has been extremely challenging. Ari's classes, while difficult, still offer advanced and beginner options, making me feel comfortable about my (sometimes slow!) progress.
BATHROOM/CHANGE ROOM/LOCKER SITUATION IS AVERAGE. LOCKERS ARE OFTEN FULL, THERE ALSO SEEMS TO BE AN INCREASING NUMBER THAT ARE BROKEN. SOME HOOKS IN SHOWERS APPEAR TO BE BROKEN. SPACE IN CHANGE ROOM IS LIMITED IN GENERAL - MORE STOOLS/BENCHES COULD BE A GOOD THING.
CLASSES ARE FANTASTIC, TEACHERS ARE WONDERFUL!
The Instructor was fine, I was just very disappointed in the lack of information from the lady who registered us.
We were told it was a relaxing, easy yoga, when it wasn't, there was also no mention of heaters in the room and I became very light-headed because I do not cope with heat well, especially during exercise, I had to leave the room.
The style of yoga, the potts point location and the friendly service
Engaging teachers who are fluent in what they teach.
Clean and well equiped studios and changerooms.
Class was quite overcrowded but instructor was great.
Variety of classes and great teachers