based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendly staff and nice facilities.
Have drinking water taps accessible without having to walk through class onto the balcony.
Less hot yoga classes
Friendly staff on front desk and over phone at contact center. Chelsey is a fantastic instructor.
There so many classes there which is amazing. However, most my collogues said it is a little bit pricy when I recommended them.
Great location, friendly educated staff. Warming facilities
Charlotte is awesome
5 min from my place. Nice and friendly organisation. Handful of great teachers 👍🏻
Too hard to get into a class. Not enough dynamic classes. Too much Align.
easy access, free parking close by, nice studio
There appears to be excellent experienced yoga teachers being replaced by more inexperienced teachers.
This is quite disappointing. For example, I used to look forward to my Thursday Essentials class with Danielle Walker, now she's gone.
We seek teachers that we relate to. When they go missing with no explanation it doesn't fill one with confidence.
Very friendly, efficient, clean facilities
Cleanliness of the venue
Wonderful and friendly staff
Accessible location
Serene atmosphere
I think fees are quite high if you can't participate to the class which you have booked. I understand situations where customer just skip the class without good reason. But at least for me the reason is basicly always that I have to stay over time at the work or I get suddenly sick. Both can happen within six hours and every time it's a bummer to skip a class, of course. And when fees applies it feels even more frustrating. But of course I understand reasons why fees are existing.
But otherwise BodyMindLife is a really good studio to practise pilates and yoga!
Have more yoga classes in the morning before work - a class at 6.30am Monday to Friday, perhaps a class at 6.15am too.
You could also allow people who have committed to paying a whole year their own locker.
You should ensure the water is always filled up in the water heater so everyone can have tea when they arrive.
And you should ensure that substitute teachers have a good class planned - last time I had a sub she made us repeat the same sequence for about 15 minutes which was extremely boring and lazy on her part.
I also think you should have more space in the showers to hang your clothes.
Another suggestion is to have shorter classes over lunch breaks - 45 minutes for example. So people can go during their lunch breaks.
everything
Great teachers, convenient location, good equipment and facilities.
Lovely space. Great teachers. Good environment
Great staff and teachers
Later hours
Smaller, focused, specialised classes
Parking sucks lol
the online app and services, the variety of classes to choose from, the facilities and amenities are great, and of course the super friendly staff. The quality of instructors I have so far have been great
thank you
Really good class but there were too many people
All teachers have different styles and strengths. Friendly staff and very skilled teachers. Nice studios with great energy.
Great studio
Great teachers - I'm in Align and like the way they can accommodate all levels in the class.
Great equipment .
Would love some more Align classes around the 9am mark.
I'm doing 3 to 4 a week. Would do more.
Great teachers! Although having two of the four bathrooms not working is a bit of a pain
The instructors and desk staff are so friendly and welcoming. The whole environment is very inclusive and warm.
Friendly staff, well taught classes and a great, relaxing environment
More beginner classes
Lower annual membership prices
Make the website a bit easier to navigate. Perhaps discounts for recommending a friend or joint members in a household
Put on more Foundations classes (the Monday night classes are pretty full). Have more Foundations classes on in the morning before work - i.e. 6.30-7.30. For large classes, make sure there are enough blocks/straps etc.